CONSUMER SAFETY ALERT

The lithium-ion battery packs in the self-balancing scooters/hoverboards can overheat, posing a fire hazard.
Official Consumer Product Safety Recall • March 30, 2023

Jetson Electric Bikes Recalls 42-Volt Rogue Self-Balancing Scooters/Hoverboards Due to Fire Hazard; Two Deaths Reported

This recall involves all 42-volt Jetson Rogue self-balancing scooters/hoverboards. The self-balancing scooters/hoverboards have two wheels with light up hubcaps and come in the following colors: black, blue, red, pink, and purple with a black platform. Jetson is printed on one side of the body and on the top of the footpads. Affected units were manufactured from 2018 through 2019 and have a UL certification label and serial number on the bottom of the unit. Affected units do not have a barcode on the bottom of the unit. Units with a barcode next to the serial number are not included in this recall. The charge port on affected units has three pins and is located to the left of the power button. Units with a charge port that has just one pin and is located to the right of the power button are not included in this recall.

Required Consumer Action

Consumers should immediately stop using and stop charging the recalled scooters/hoverboards and contact Jetson for a full refund. Jetson is contacting all known purchasers directly.

Contact Information

Jetson Electric Bikes at 800-635-4815 from 10 a.m. to 6 p.m. ET Monday through Friday, or online at http://www.ridejetson.com/rogue-recall or at https://ridejetson.com and click on "SAFETY & RECALL" at the top of the page for more information.

Recall Details

Sold At
The recalled self-balancing scooters/hoverboards were sold at Target stores nationwide and online at www.target.com from August 2018 through June 2019 and at www.ridejetson.com from January 2019 through November 2021 for between $100 and $150.
Injuries
A 10-year-old girl and her 15-year-old sister died from a fire on April 1, 2022 in Hellertown, Pennsylvania. The Hellertown Borough Fire Marshal determined that a 42-volt Jetson Rogue was the point of origin of the fire. There have been multiple other rep
Remedy
Refund
Recall Number
23165

Product Information

Product Name
42-volt Jetson Rogue self-balancing scooters/hoverboards
Number of Units
About 53,000
Distributed By
Jetson Electric Bikes LLC, of Brooklyn, New York
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-635-4815
Website www.ridejetson.com/rogue-recall
Full Contact Information

Jetson Electric Bikes at 800-635-4815 from 10 a.m. to 6 p.m. ET Monday through Friday, or online at http://www.ridejetson.com/rogue-recall or at https://ridejetson.com and click on "SAFETY & RECALL" at the top of the page for more information.