CONSUMER SAFETY ALERT

The rear brake can fail, posing a crash hazard.
Official Consumer Product Safety Recall • March 30, 2023

Bicycles and Framesets Recalled Due to Crash Hazard; Manufactured by Open Cycle

This recall involves Open Cycle-branded bicycles, models U.P. Ekar, UPPER Ekar, WIDE Ekar and MIND Ekar; and all Open Cycle framesets using a Campagnolo hydraulic rear disc brake. They were sold in matte black, blue, gray, orange or a custom color. Only bicycles and framesets with Campagnolo hydraulic brakes and hoses are included in this recall. The "OPEN" logo is located on the top of the downtube and the model name on the top of the top tube, near the seat tube.

Required Consumer Action

Consumers should immediately stop using the recalled bicycles and framesets and contact their local bicycle dealer to schedule free installation of the repair kit. The repair kit includes a hydraulic brake hose/line, and a new frame insert for the rear brake hose and rear shift cable.

Contact Information

Cycle Force toll-free at 877-245-3243 from 9 a.m. to 4 p.m. CT, email at recall@opencycle.com or online at http://www.opencycle.com/recalls/campagnolohydraulicbrake or http://opencycle.com and click on Support then "Recalls & Safety" located at the top of the page.

Recall Details

Sold At
Independent bicycle stores nationwide and online at www.opencycle.com from November 2021 through February 2023 for between $5,000 and $8,300.
Injuries
Open Cycle has received two reports of Campagnolo brake hoses becoming damaged. No injuries have been reported.
Manufacturer
Open Cycle AG, of Switzerland
Remedy
Repair
Recall Number
23168

Product Information

Product Name
Open Cycle UP Ekar, UPPER Ekar, WIDE Ekar and MIND Ekar bicycles
Number of Units
About 270
Manufacturer Name
Open Cycle AG, of Switzerland
Imported By
Messingschlager USA LLC., dba Cycle Force, of Ames, Iowa
Manufactured In
N/A

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 877-245-3243
Full Contact Information

Cycle Force toll-free at 877-245-3243 from 9 a.m. to 4 p.m. CT, email at recall@opencycle.com or online at http://www.opencycle.com/recalls/campagnolohydraulicbrake or http://opencycle.com and click on Support then "Recalls & Safety" located at the top of the page.