CONSUMER SAFETY ALERT

The bike's seat post assembly can break during use, posing fall and injury hazards to the user.
Official Consumer Product Safety Recall • May 11, 2023

Peloton Recalls Two Million Exercise Bikes Due to Fall and Injury Hazards

This recall involves Peloton Bikes with model number PL01. The Peloton Bike measures 4 ft. long x 2 ft. wide, and has an adjustable seat, handlebar, and screen, which tilts up and down to accommodate different heights. The Peloton name and the model number are displayed on the inside front fork, near the flywheel.

Required Consumer Action

Consumers should immediately stop using the recalled exercise bikes and contact Peloton for a free repair. Peloton is offering consumers a free seat post that can be self-installed.

Contact Information

Peloton toll-free at 866-679-9129 from 6 a.m. to 12 a.m. ET, 7 days a week or online at https://support.onepeloton.com/hc/en-us/articles/360060446032-Peloton-Recalls-Tread-And-Tread-Full-Details-Here or at www.onepeloton.com and click on Product Recalls at the bottom of the page for information on how to request the free seat post and instructions for installation.

Recall Details

Sold At
Peloton and Dick's Sporting Goods stores nationwide and online at Onepeloton.com, Amazon.com and Dicksportinggoods.com from January 2018 through May 2023 for about $1,400.
Injuries
Peloton has received 35 reports of the seat post breaking and detaching from the bike during use, including 13 reports of injuries including a fractured wrist, lacerations and bruises due to falling from the bike.
Remedy
Repair
Recall Number
23201

Product Information

Product Name
Peloton Bikes Model PL01
Number of Units
About 2.2 million
Distributed By
Peloton Interactive Inc., of New York
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-679-9129
Website support.onepeloton.com/hc/en-us/articles/360060446032-Peloton-Recalls-Tread-And-Tread-Full-Details-Here
Full Contact Information

Peloton toll-free at 866-679-9129 from 6 a.m. to 12 a.m. ET, 7 days a week or online at https://support.onepeloton.com/hc/en-us/articles/360060446032-Peloton-Recalls-Tread-And-Tread-Full-Details-Here or at www.onepeloton.com and click on Product Recalls at the bottom of the page for information on how to request the free seat post and instructions for installation.