CONSUMER SAFETY ALERT

The rear switch trigger can fail to rebound after being pressed, which can cause the unit to activate unexpectedly, posing a laceration hazard.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/ego-power-cordless-brushless-hedge-trimmers-recalled-due-potential-laceration-hazard
Official Consumer Product Safety Recall • June 1, 2023

Chervon North America Recalls EGO Power+ Cordless Brushless Hedge Trimmers Due to Laceration Hazard

This recall involves EGO Power+ Model HT2410 Cordless Brushless Hedge Trimmers that were manufactured prior to March 30, 2019. The hedge trimmers have a gray, black and green housing, yellow, 24-inch dual-action steel blade, a black loop handle with a green switch trigger in front of the product housing, and rear switch trigger underneath the rear handle. The EGO logo is displayed on one side of the product housing, and the model number HT2410 and manufacturing date code are displayed on the opposite side. Only units with date codes from September 2017 through March 2019 are included in this recall. The hedge trimmers are powered by a removable battery and were sold as a bare tool with no battery, or in a combination kit which included EGO POWER+ 2.5 Ah battery and a POWER+ 56-volt charger. All units are marked with the model number HT2410.

Required Consumer Action

Consumers should immediately stop using the recalled hedge trimmers and contact Chervon for a free repair of the rear trigger switch.

Contact Information

Chervon North America at 800-492-0777 from 8:30 a.m. to 8 p.m. ET Monday through Friday, 10 a.m. to 6 p.m. ET Saturday and Sunday, email at HT2410recall@na.chervongroup.com or online at www.egopowerplus.com/recalls or www.egopowerplus.com and click on "PRODUCT RECALLS" at the top of the page for more information.

Recall Details

Sold At
Home improvement stores, hardware stores and authorized dealers and distributors nationwide and online at Acehardware.com, Acmetools.com and Homedepot.com from September 2017 through March 2020 for between $150 and $220.
Injuries
The firm has received 34 reports in the U.S. of the trimmers starting unexpectedly, including eight reports of lacerations requiring stitches.
Remedy
Repair
Recall Number
23212

Product Information

Product Name
EGO Power+ Model HT2410 Cordless Brushless Hedge Trimmers
Number of Units
About 85,000 (In addition, 4,000 in Canada)
Imported By
Chervon North America Inc., of Naperville, Illinois
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-492-0777
Full Contact Information

Chervon North America at 800-492-0777 from 8:30 a.m. to 8 p.m. ET Monday through Friday, 10 a.m. to 6 p.m. ET Saturday and Sunday, email at HT2410recall@na.chervongroup.com or online at www.egopowerplus.com/recalls or www.egopowerplus.com and click on "PRODUCT RECALLS" at the top of the page for more information.