CONSUMER SAFETY ALERT

The fuel filler cap can improperly seal, resulting in fuel and/or fuel vapor leaking, posing a fire hazard.
Official Consumer Product Safety Recall • August 3, 2023

American Honda Recalls Portable Generators Due to Fire Hazard

This recall involves Honda Portable Generators with model number EU7000is. They are red and gray in color and measure about 33 inches long, 28 inches wide and 28 inches high. Honda and EU7000is are printed on the side of the generator. The following serial numbers are included in this recall: EEJD-1364963 through EEJD-1366026. The serial number decal is located inside the access door.

Required Consumer Action

Consumers should immediately stop using the recalled portable generators and contact an authorized Honda Power Equipment dealer to schedule an appointment for a free repair. Honda is contacting all known purchasers directly.

Contact Information

American Honda Motor 888-888-3139 from 9 a.m. to 7:30 p.m. ET, Monday through Friday email at https://crmshonda.my.salesforce-sites.com/service/pew2c or online at www.powerequipment.honda.com and click on "Recalls and Updates" at the bottom of the page for more information.

Recall Details

Sold At
Home Depot, Lowes and Amazon.com and authorized Honda power equipment dealers nationwide from December 2022 through May 2023 for about $6,000.
Injuries
None reported
Manufacturer
American Honda Motor Co. Inc., of Torrance, California
Remedy
Repair
Recall Number
23251

Product Information

Product Name
Honda Model EU7000is Portable Generators
Number of Units
About 250
Manufacturer Name
American Honda Motor Co. Inc., of Torrance, California
Manufactured In
India

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-888-3139
Website crmshonda.my.salesforce-sites.com/service/pew2c
Full Contact Information

American Honda Motor 888-888-3139 from 9 a.m. to 7:30 p.m. ET, Monday through Friday email at https://crmshonda.my.salesforce-sites.com/service/pew2c or online at www.powerequipment.honda.com and click on "Recalls and Updates" at the bottom of the page for more information.