CONSUMER SAFETY ALERT

Pieces of metal can come loose from inside the shredder's housing and be ejected, posing a laceration hazard. Also, the hopper can become detached from the shredder, posing a laceration hazard.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/dr-power-equipment-chipper-shredders-recalled-due-laceration-hazard
Official Consumer Product Safety Recall • September 21, 2023

DR Power Equipment Recalls DR Power Chipper Shredders Due to Laceration Hazard

This recall involves DR Power Equipment Chipper Shredders with model numbers CS35050BEN, CS35050BENR, CS35050BENSD, CS35150BEN, CS35150BENR, CS35150BENSD, CS35150DEN, CS45040DMN, CS45040DEN, CS45040DENR, CS45040DMNR, CS43030DMN and CS43030DMNR. For model numbers beginning CS3, the model number is on the side of the unit. For model numbers beginning CS4, the model and serial numbers are printed on a white label located on the base of the machine to the left of the engine manual start handle. The chippers were sold in orange and black with a funnel at the top to shred brush.

Required Consumer Action

Consumers should immediately stop using the recalled chipper shredders and contact DR Power Equipment to receive a full refund or a free repair including shipping.

Contact Information

DR Power at 800-550-4845 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recall@DRPower.com or online at http://lvtbrc.com/ or www.drpower.com and click on "Product Recalls" at the bottom of the page for more information.

Recall Details

Sold At
Authorized DR Power Equipment dealers nationwide and online at drpower.com. Model numbers beginning with CS3 were sold September 2019 through August 2023 for between $3,000 and $3,800. Model numbers beginning with CS4 were sold August 2022 through July 20
Injuries
The firm has received 79 reports of parts coming loose inside the housing of the chipper shredder or pieces of metal ejecting, including two reports of injuries. The firm has received three reports of hoppers unexpectedly detaching from the chipper shredd
Manufacturer
Generac Power Systems Inc., of Waukesha, Wisconsin
Remedy
Repair
Recall Number
23291

Product Information

Product Name
DR Power Chipper Shredders
Number of Units
About 5,900 (In addition, about 90 were sold in Canada)
Manufacturer Name
Generac Power Systems Inc., of Waukesha, Wisconsin
Distributed By
DR Power Equipment, of South Burlington, Vermont
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-550-4845
Website lvtbrc.com/
Full Contact Information

DR Power at 800-550-4845 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at recall@DRPower.com or online at http://lvtbrc.com/ or www.drpower.com and click on "Product Recalls" at the bottom of the page for more information.