CONSUMER SAFETY ALERT

The mattress support pins can become loose or not fit properly causing the mattress to fall, posing a fall hazard.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/crate-and-kids-thornhill-crib-recalled-due-potential-fall-and-entrapment-hazards
Official Consumer Product Safety Recall • December 15, 2022

Crate And Barrel Recalls Thornhill Baby Cribs Due to Fall and Entrapment Hazards (Recall Alert)

This recall involves Thornhill Dark Brown and Natural Baby Cribs. The cribs have a dark brown wash finish and gold-capped feet. The crib's model number is 304-903 and is located on the mattress support board.

Required Consumer Action

Consumers should immediately stop using the recalled cribs and contact Crate and Barrel for a full refund or free replacement. Crate and Barrel is contacting all purchasers directly.

Contact Information

Crate and Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday, or text Crate and Barrel at 312-779-1979, or online at www.crateandbarrel.com/customer-service/product-recalls or www.crateandbarrel.com and click on "Recalls" located at the bottom of the page for more information.

Recall Details

Sold At
Online only at www.crateandbarrel.com from September 2021 through October 2022 for about $1,000.
Injuries
The firm has received six reports of incidents of the mattress support pins not fitting correctly or falling out of the crib. No injuries have been reported.
Remedy
Repair
Recall Number
23717

Product Information

Product Name
Thornhill Dark Brown and Natural Baby Cribs
Number of Units
About 280 (In addition, about 5 were sold in Canada)
Imported By
Euromarket Designs, Inc. d.b.a. Crate and Barrel, of Northbrook, Illinois
Manufactured In
Vietnam

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-967-6696
Full Contact Information

Crate and Barrel at 800-967-6696 from 8 a.m. to 7 p.m. CT Monday through Friday, or 8 a.m. to 6 p.m. CT Saturday and Sunday, or text Crate and Barrel at 312-779-1979, or online at www.crateandbarrel.com/customer-service/product-recalls or www.crateandbarrel.com and click on "Recalls" located at the bottom of the page for more information.