CONSUMER SAFETY ALERT

The bicycle's front fork can crack, posing a crash hazard.
Official Consumer Product Safety Recall • February 16, 2023

Linus Bike Recalls Electric Bicycles Due to Crash Hazard (Recall Alert)

This recall involves the Linus Bike Cesta 500 and Ero 500 electric bicycles. The serial number can be found on the underside of the frame near the chain ring. The brand name "Linus" is printed on the frame of the bicycle. The recalled bicycles have one of the following serial numbers. Product Name Serial Number Ero500/Cesta500 LXD20100231-LXD20100420 Ero500/Cesta500 LXD20100686- LXD20100830 Ero500/Cesta500 LXD20100956- LXD20101060

Required Consumer Action

Consumers should immediately stop using the recalled bicycles and contact Linus Bike to schedule a free fork replacement. Linus is contacting all known purchasers directly.

Contact Information

Linus Bike at 800-615-1534 from 9 a.m. to 5 p.m. PT Monday through Friday, email at customerservice@linusbike.com or online at www.linusbike.com/pages/cesta-500-ero-500 or www.linusbike.com and click on "Safety Notices" for more information.

Recall Details

Sold At
Independent bicycle shops nationwide and online at www.linusbike.com from January 2020 through October 2022 for between $2,000 and $2,500.
Injuries
None reported
Manufacturer
Shenzhen Xidesheng Bicycle Co Ltd, of China
Remedy
Replace
Recall Number
23727

Product Information

Product Name
Electric bicycles
Number of Units
About 430
Manufacturer Name
Shenzhen Xidesheng Bicycle Co Ltd, of China
Imported By
Linus Bike Inc., of Venice, California
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-615-1534
Full Contact Information

Linus Bike at 800-615-1534 from 9 a.m. to 5 p.m. PT Monday through Friday, email at customerservice@linusbike.com or online at www.linusbike.com/pages/cesta-500-ero-500 or www.linusbike.com and click on "Safety Notices" for more information.