CONSUMER SAFETY ALERT

Delayed ignition and/or flame rollout can occur with the boilers, posing a burn hazard.
Official Consumer Product Safety Recall • March 23, 2023

Burnham Commercial Recalls Natural Gas Boilers Due to Burn Hazard (Recall Alert)

This recall involves the Burnham Commercial Series 8 EP Natural Gas Boiler and the Series 16H equipped with CSD-1. Both boilers are for commercial use and use natural gas as a fuel source. The recalled units have the Q3452B2100/B pilot with the 90-degree mounting bracket. The brand names "Burnham Commercial" for the Series 8 and "Crown Boiler" for the Series 16H are stamped in metal on the front cover. The model and serial number can be found on the boiler rating plate located on the vestibule panel located behind the front jacket panel of the boiler. These boilers are mostly found in industrial or commercial buildings.

Required Consumer Action

Consumers should immediately stop using the recalled boilers and contact the installer or distributor to schedule a free boiler repair. The firm is contacting distributors directly.

Contact Information

Burnham Commercial toll-free at 888-791-3790 from 7:45 a.m. to 4:45 p.m. Monday through Thursday and Friday from 7:45 a.m. to 3:30 p.m. ET, email at info@burnhamcommercial.com or online at www.burnhamcommercial.com and click on "Safety Recall Information" at the top of the page for more information or https://s3-us-west-2.amazonaws.com/catsy.782/BC+Series+8+EP+web+notification.pdf

Recall Details

Sold At
Independent heating and plumbing contractors and wholesale distributors nationwide from June 2020 through November 2022 for between $2,000 and $4,000.
Injuries
The firm has received two reports of flame rollouts. No injuries have been reported.
Manufacturer
Burnham Commercial, of Lancaster, Pennsylvania
Remedy
Repair
Recall Number
23738

Product Information

Product Name
Burnham Commercial Natural Gas Boilers
Number of Units
About 185
Manufacturer Name
Burnham Commercial, of Lancaster, Pennsylvania
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-791-3790
Website s3-us-west-2.amazonaws.com/catsy.782/BC+Series+8+EP+web+notification.pdf
Full Contact Information

Burnham Commercial toll-free at 888-791-3790 from 7:45 a.m. to 4:45 p.m. Monday through Thursday and Friday from 7:45 a.m. to 3:30 p.m. ET, email at info@burnhamcommercial.com or online at www.burnhamcommercial.com and click on "Safety Recall Information" at the top of the page for more information or https://s3-us-west-2.amazonaws.com/catsy.782/BC+Series+8+EP+web+notification.pdf.