CONSUMER SAFETY ALERT

When the chair is reclined and weight is applied to the chair back while returning to the upright position, the metal power mechanism assembly can bend, and cause the chair back to detach, posing a fall hazard to consumers.
Official Consumer Product Safety Recall • June 22, 2023

Havertys Recalls Concord Dual Power Recliner Chairs Due to Fall Hazard (Recall Alert)

This recall involves Havertys Concord Dual Power Recliner chairs with SKU 0-3500-1827 that is printed on a label affixed to the chair. The chairs are upholstered with leather in a variety of colors including blue and brown. The chairs measure 33 inches wide by 41.5 inches deep by 39.5 inches high. Havertys' label is located under the seat cushion.

Required Consumer Action

Consumers should immediately stop using the recalled recliner chairs and contact Havertys for a free repair by a service technician to install a replacement part in the metal power assembly mechanism. Havertys is contacting known purchasers directly.

Contact Information

Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday, or online at www.Havertys.com and click on "Safety & Recall" at the bottom of the page or https://www.havertys.com/safety-and-care for more information.

Recall Details

Sold At
Havertys stores nationwide and online by Havertys from September 2020 through January 2023 for between $3,000 and $3,800.
Injuries
The firm has received nine reports of the chair back detaching including two consumers who reported injuries involving the back, neck and hip.
Manufacturer
Artistic Leathers S de RL de CV, of Mexico (Chairs)
Remedy
Repair
Recall Number
23769

Product Information

Product Name
Havertys Concord Dual Power Recliner Chairs
Number of Units
About 930
Manufacturer Name
Artistic Leathers S de RL de CV, of Mexico (Chairs)
Imported By
Artistic Leathers Inc., of Bonita, California
Distributed By
Havertys Furniture Company, of Atlanta, Georgia
Manufactured In
Mexico

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-428-3789
Website www.havertys.com/safety-and-care
Full Contact Information

Havertys toll-free at 888-428-3789 from 8 a.m. to 7 p.m. ET Monday through Saturday, or online at www.Havertys.com and click on "Safety & Recall" at the bottom of the page or https://www.havertys.com/safety-and-care for more information.