CONSUMER SAFETY ALERT

The Sky Wheels can become detached from the overhead rail on the play set, posing a fall hazard and risk of injury to children.
Official Consumer Product Safety Recall • July 27, 2023

Soft Play Recalls Sky Wheels Due to Fall Hazard and Risk of Injury to Children (Recall Alert)

This recall involves Sky Wheels, which are an individual active play component manufactured for and sold to businesses. They can be incorporated into a larger indoor soft-contained play system. The Sky Wheel is comprised of a 14-inch diameter 4-spoke metal wheel attached to a downward facing milled and threaded shaft which is supported from an overhead bar within the play system framing structure.

Required Consumer Action

Businesses should contact Soft Play to schedule a free inspection. If needed, a repair will be made. Soft Play has contacted all known businesses/operators directly. Businesses have also been advised to communicate to customers to not use the Sky Wheel until it is inspected and, if necessary, repaired.

Contact Information

Soft Play at 800-782-7529 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.softplay.com/product/sky-wheels/ or at www.softplay.com and click on "Customer Service" at the bottom of the page, then click on the "Recall" tab in the middle of the page for more information.

Recall Details

Sold At
Sold to McDonalds, YMCA, Lifetime Fitness, Burger King, Crunch Fitness, LTF Club Organizations and other fitness and recreational play areas for use by children from June 2009 through July 2022 for about $624.
Injuries
The firm has received a total of 15 reports of the Sky Wheel detaching from the rail of the play set including three reported injuries involving lacerations to the scalp.
Manufacturer
Soft Play LLC, of Huntersville, North Carolina
Remedy
Repair
Recall Number
23776

Product Information

Product Name
Sky Wheels
Number of Units
About 3,500
Manufacturer Name
Soft Play LLC, of Huntersville, North Carolina
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-782-7529
Website www.softplay.com/product/sky-wheels/
Full Contact Information

Soft Play at 800-782-7529 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://www.softplay.com/product/sky-wheels/ or at www.softplay.com and click on "Customer Service" at the bottom of the page, then click on the "Recall" tab in the middle of the page for more information.