CONSUMER SAFETY ALERT

The handlebar hooks on the recalled snowmobiles pose a puncture hazard and risk of serious injury if the rider's body impacts the handlebar hook during a crash.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2023234
Official Consumer Product Safety Recall • August 31, 2023

Polaris Recalls MATRYX PRO RMK and MATRYX RMK KHAOS Snowmobiles Due to Serious Injury Hazard (Recall Alert)

This recall involves Polaris Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" or "KHAOS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of vehicle's frame. Consumers can enter their VIN at www.polaris.com/en-us/off-road-recalls/ to see if their snowmobile is included in any recalls.

Required Consumer Action

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair. Polaris is offering consumers free replacement handlebar hooks that can be self-installed or installed by an authorized Polaris dealer. Polaris is notifying all dealers and registered owners directly.

Contact Information

Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls.

Recall Details

Sold At
Polaris dealers nationwide from December 2019 through April 2023 for between $13,300 and $22,000.
Injuries
The firm has received four reports of puncture wounds caused by impact with the handlebar hooks.
Manufacturer
Polaris Industries Inc., of Medina, Minnesota
Remedy
Repair
Recall Number
23788

Product Information

Product Name
Polaris Snowmobiles, Model Year 2022-2023 MATRYX PRO RMK and MATRYX RMK KHAOS
Number of Units
About 15,900 (In addition, about 7,040 were sold in Canada) (These vehicles were previously recalled in May 2023 for a different hazard)
Manufacturer Name
Polaris Industries Inc., of Medina, Minnesota
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-765-2747
Website www.polaris.com
Full Contact Information

Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Recalls" at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls.