CONSUMER SAFETY ALERT

The mechanical disc brake calipers located on the front and rear of the e-bike can fail resulting in loss of control, posing crash and injury hazards to the rider.
Official Consumer Product Safety Recall • September 7, 2023

Lectric Ebikes Recalls Disc Brake Calipers Sold on Lectric E-Bicycles Due to Crash and Injury Hazards (Recall Alert)

This recall involves mechanical disc brake calipers located on both front and rear of Lectric electric bicycle models XP 3.0 Black, XP 3.0 Long- Range Black, XP Step-Thru 3.0 Black, XP Step-Thru 3.0 White, XP Step-Thru 3.0 Long Range, XP Step-Thru 3.0 Long Range White. The model name is printed on the bike's rear rack.

Required Consumer Action

Consumers should immediately stop using Lectric e-bikes with the recalled disc brake calipers and contact the firm for a free mechanical caliper repair kit. Consumers will receive up to $100 towards the cost to install front and rear mechanical brake calipers. Lectric Ebikes is contacting all purchasers directly.

Contact Information

Lectric eBikes LLC toll-free at 877-479-5422 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at https://www.lectricbikesrecall.expertinquiry.com or at www.lectricbikes.com and click on the recalls tab for more information.

Recall Details

Sold At
Online at lectricebikes.com from November 2022 through May 2023 for between $1,000 and $1,200.
Injuries
The firm has received four reports of loss of braking power including two injuries that involved cuts, scrapes and a broken bone.
Remedy
Repair
Recall Number
23789

Product Information

Product Name
Disc brake calipers sold on Lectric e-bicycles
Number of Units
About 45,000
Imported By
Lectric eBikes LLC, of Phoenix, Arizona
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 877-479-5422
Website www.lectricbikesrecall.expertinquiry.com
Full Contact Information

Lectric eBikes LLC toll-free at 877-479-5422 from 8 a.m. to 8 p.m. ET Monday through Friday, or online at https://www.lectricbikesrecall.expertinquiry.com or at www.lectricbikes.com and click on the recalls tab for more information.