CONSUMER SAFETY ALERT

The internal circuit board components can overheat, posing a fire hazard.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/russound-mca-88-multizone-controller-amplifier-recalled-due-potential-fire-hazard
Official Consumer Product Safety Recall • October 5, 2023

Russound Recalls MCA-88 Multizone Controller Amplifiers Due to Fire Hazard

This recall involves the Russound MCA-88 Multizone Controller Amplifier that provides up to eight zones of distributed audio. The controller measures about 17 inches wide by 3.5 inches high by 17.2 inches deep and weighs 28.8 pounds. The unit has model number MCA-88 on the front of the housing. The units that are subject to recall have serial numbers that begin with four digits ranging from 2047 through 2307. The serial numbers are located on a visible label on the front of the unit under the clear plastic cover. "Russound" is printed on the front of the amplifier.

Required Consumer Action

Consumers should immediately stop using the recalled Russound MCA-88 Multizone Controller Amplifiers and contact Russound to arrange for a free replacement unit to be installed at no cost by a certified professional installer.

Contact Information

Russound at 800-638-8055 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by email at recall@russound.com or online at https://russound.com/MCA88 or https://russound.com and click on "Product Recalls" for more information.

Recall Details

Sold At
Sold to wholesalers, who then sell them to installation professionals for sale to and installation for consumers from January 2021 through July 2023 for about $4,000.
Injuries
The firm has received 16 reports of smoking, charring and burning. The damage has been contained to the unit only. No injuries have been reported.
Remedy
Replace
Recall Number
24003

Product Information

Product Name
Russound MCA-88 Multizone Controller Amplifiers
Number of Units
About 3,170 (In addition, about 245 were sold in Canada)
Imported By
Russound/FMP Inc., of Portsmouth, New Hampshire
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-638-8055
Website russound.com/MCA88
Full Contact Information

Russound at 800-638-8055 from 8:30 a.m. to 5 p.m. ET Monday through Friday, by email at recall@russound.com or online at https://russound.com/MCA88 or https://russound.com and click on "Product Recalls" for more information.