CONSUMER SAFETY ALERT

The vacuum's electric cord plug prong can detach and remain in an electrical outlet when the vacuum is unplugged. This poses an electrical shock hazard to consumers.
Official Consumer Product Safety Recall • December 7, 2023

Oreck Discover Upright Vacuums Recalled by TTI Floor Care Due to Electrical Shock Hazard

This recall involves models UK30500 and UK30500PC of the Oreck Discover Upright Vacuum. Impacted vacuums also have serial numbers that begin with AJ2226, AJ2227, AJ2228, AJ2229, AJ2230, AJ2231, and AJ2232. The model and serial number are printed on a silver data label on the bottom of the vacuum. The vacuum is silver and black with "Oreck" and "Discover" printed on the front.

Required Consumer Action

Consumers should immediately stop using the recalled vacuums and contact Oreck or their local Oreck dealer for instructions on how to obtain a free repair. To locate the nearest authorized dealer, go to "Find Your Local Store" at www.oreck.com.

Contact Information

Oreck toll-free at 888-383-7000 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.oreck.com/pages/recall or www.oreck.com and click on "Product Recall" at the bottom of the page for more information.

Recall Details

Sold At
Independent Oreck dealers nationwide and online at www.acmetools.com, www.amazon.com, www.homedepot.com, and www.oreck.com from September 2022 through September 2023 for about $600.
Injuries
The firm has received 41 reports of a prong detaching from its plug. No injuries have been reported.
Remedy
Repair
Recall Number
24039

Product Information

Product Name
Oreck Discover Upright Vacuums
Number of Units
About 6,200
Imported By
Royal Appliance Mfg. Co., d/b/a TTI Floor Care North America, of Charlotte, North Carolina
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-383-7000
Website www.oreck.com/pages/recall
Full Contact Information

Oreck toll-free at 888-383-7000 from 9 a.m. to 5 p.m. ET, Monday through Friday, or online at www.oreck.com/pages/recall or www.oreck.com and click on "Product Recall" at the bottom of the page for more information.