CONSUMER SAFETY ALERT

The recalled hoverboard's lithium-ion battery can overheat, posing a fire hazard.
Official Consumer Product Safety Recall • December 21, 2023

DGL Group Recalls Hover-1 Helix Hoverboards Due to Fire Hazard

This recall involves certain Hover-1 Helix hoverboards. The recalled hoverboards have serial numbers containing 15914, 19203, or 19988 as the fifth code in the six-code serial number affixed to the bottom of the board. The hoverboards were sold in camouflage and galaxy colors. "Hover-1" is printed on the front of the hoverboard. The model "Hover-1 Helix" and the serial number are printed on separate labels on the bottom of the hoverboard.

Required Consumer Action

Consumers should stop using the recalled hoverboards immediately and contact Hover-1 for instructions as to how to receive a free replacement hoverboard.

Contact Information

DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on "Important Recall Information" at the top of the page.

Recall Details

Sold At
Online at www.walmart.com and www.amazon.com from September 2020 through December 2021 for between about $170 and $200.
Injuries
DGL has received three reports of fire, which are associated with five reports of people experiencing headaches, nausea, or coughs from smoke inhalation and approximately $25,000 in reported property damage.
Remedy
Replace
Recall Number
24065

Product Information

Product Name
Hover-1 Helix hoverboards (Camouflage and Galaxy colors only)
Number of Units
About 25,000
Imported By
DGL Group Ltd., of Edison, New Jersey
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-556-8426
Website www.hover-1.com/pages/important-safety-information
Full Contact Information

DGL toll-free at 888-556-8426 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at https://www.hover-1.com/pages/important-safety-information or www.hover-1.com and click on "Important Recall Information" at the top of the page.