CONSUMER SAFETY ALERT

The recalled e-bikes can accelerate unexpectedly, resulting in loss of control, posing crash and injury hazards.
Official Consumer Product Safety Recall • January 4, 2024

Ride Aventon Recalls Sinch.2 Folding E-Bicycles Due to Crash and Injury Hazards

This recall involves Class 2 Sinch.2 electric bicycles. The folding, 500w e-bikes were sold in silver (quicksilver) and blue (sapphire.) The e-bike has front and rear tires and foldable handlebars. The name "Aventon" is printed on the side of the downtube of the e-bike frame and "Sinch.2" is printed on the chain stay that runs to the rear of the bicycle connecting the rear wheel to the frame.

Required Consumer Action

Consumers should immediately stop using the recalled e-bikes and contact a Ride Aventon authorized dealer to schedule a free repair, including a software update to the controller.

Contact Information

Ride Aventon toll-free at 866-300-3311 from 9 a.m. to 4 p.m. PT Monday through Friday; or by email at info@aventon.com or online at https://www.aventon.com/pages/recalls or www.Aventon.com and click on "Recalls" at the bottom of the page for more information.

Recall Details

Sold At
Bicycle stores nationwide and online at BestBuy.com and Eriksbikeshop.com from April 2023 through August 2023 for about $1,800.
Injuries
The firm has received six reports of the recalled e-bikes accelerating unexpectedly. No injuries have been reported.
Remedy
Repair
Recall Number
24075

Product Information

Product Name
Class 2 Sinch.2 Folding E-Bicycles
Number of Units
About 2,300
Imported By
Ride Aventon Inc., of Brea, California
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-300-3311
Website www.aventon.com/pages/recalls
Full Contact Information

Ride Aventon toll-free at 866-300-3311 from 9 a.m. to 4 p.m. PT Monday through Friday; or by email at info@aventon.com or online at https://www.aventon.com/pages/recalls or www.Aventon.com and click on "Recalls" at the bottom of the page for more information.