CONSUMER SAFETY ALERT

The clamp bolt on the brake lever can come loose, posing a crash hazard to the rider. A rider uses the brake lever to activate the braking system to slow or stop the bicycle.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/sram-12-speed-shift-brake-levers-recalled-due-fall-hazard
Official Consumer Product Safety Recall • February 1, 2024

SRAM Recalls Shift Brake Levers Due to Crash Hazard

This recall involves all SRAM 12-speed shift brake levers sold separately as upgrade or replacement kits. The hoods of the brake levers are black.

Required Consumer Action

Consumers should immediately stop using the recalled SRAM shift brake levers and inspect their levers for tightness. If the shift brake lever rotates or is loose, the consumer will be offered a free brake installation inspection at an authorized SRAM retailer. If the brake installation is loose at the dealer inspection, the clamp bolt assembly will be tightened or replaced at no charge to the consumer.

Contact Information

SRAM at 800-346-2928 between 11 a.m. to 6 p.m. ET Monday through Friday, or visit https://www.sram.com/en/service/recalls and click on "Recall Notice" for more information or visit www.sram.com and click on "Recalls" under "Service/Support."

Recall Details

Sold At
NordicTrack.com, Amazon.com and DicksSportingGoods.com from January 2022 through November 2023 for between $500 and $600.
Injuries
None reported
Manufacturer
SRAM LLC, of Chicago, Illinois
Remedy
Repair
Recall Number
24103

Product Information

Product Name
Shift Brake Levers
Number of Units
About 61,300 (In addition, about 2,940 were sold in Canada)
Manufacturer Name
SRAM LLC, of Chicago, Illinois
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-346-2928
Website www.sram.com/en/service/recalls
Full Contact Information

SRAM at 800-346-2928 between 11 a.m. to 6 p.m. ET Monday through Friday, or visit https://www.sram.com/en/service/recalls and click on "Recall Notice" for more information or visit www.sram.com and click on "Recalls" under "Service/Support."