CONSUMER SAFETY ALERT

The stems' faceplate can crack and break, loosening the handlebars, and cause the rider to lose control, posing a risk of injury to the user in a crash.
Official Consumer Product Safety Recall • February 1, 2024

Box Components Recalls BMX Race Bicycle Stems Due to Fall Hazard

This recall involves BMX Race Box One Oversized 31.8 Delta bicycle stems used to clamp the fork steerer and/or handlebars. The recalled stems have dual-tone gray stripes, laser-etched at an approximate 45-degree angle on the stem body's sides. "Boxone" and the Box icon are also laser-etched on the stems. The stems were sold separately from bicycles. Bolts used in the stems are 6 mm in diameter and 20 mm in length. The stems were sold in various colors including black, red, blue, gold, purple and silver.

Required Consumer Action

Consumers should immediately stop using the recalled bicycle stems and contact Box Components for a full refund or a free replacement stem, including shipping.

Contact Information

Box Components at 800-797-6880 from 8 a.m. to 5 p.m. PT Monday through Thursday; email at orders@boxcomponents.com; or online at https://boxcomponents.com/pages/recall-claim-form-delta-stem to process a recall claim or at https://boxcomponents.com/pages/recall-bulletin or https://boxcomponents.com and click on "Recalls and Bulletins" at the bottom of the page for more information.

Recall Details

Sold At
BMX Race dealers nationwide and online at https://boxcomponents.com from January 2023 through October 2023 for about $100 for the bicycle stems sold separately.
Injuries
The firm has received one report of a stem faceplate's cracking. No injuries have been reported.
Remedy
Replace
Recall Number
24105

Product Information

Product Name
BMX Race Box One Bicycle Stems
Number of Units
About 160
Distributed By
The Cycle Group, Dba Box Components, from Anaheim, California
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-797-6880
Full Contact Information

Box Components at 800-797-6880 from 8 a.m. to 5 p.m. PT Monday through Thursday; email at orders@boxcomponents.com; or online at https://boxcomponents.com/pages/recall-claim-form-delta-stem to process a recall claim or at https://boxcomponents.com/pages/recall-bulletin or https://boxcomponents.com and click on "Recalls and Bulletins" at the bottom of the page for more information.