CONSUMER SAFETY ALERT

The USB charger's cable can become damaged or break over time, posing burn and electric shock hazards.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/askstorm-40w-usb-charger-dark-grey-na-recalled-due-thermal-burn-and-electric-shock
Official Consumer Product Safety Recall • February 22, 2024

IKEA Recalls USB Chargers Due to Burn and Electric Shock Hazards

This recall involves IKEA ÅSKSTORM 40W USB Chargers. The product consists of a charger and a detachable power cord with a C7 connector and a plug. Model number ICPSW5-40-1 is printed on the label on the back side of the gray USB charger.

Required Consumer Action

Consumers should immediately stop using the recalled chargers and return the charger to any IKEA store for a full refund; or, if you are unable to return it to a store, contact IKEA for instructions on how to dispose of the ÅSKSTORM 40W USB Chargers to receive a full refund. Proof of purchase (receipt) is not required to receive a full refund.

Contact Information

IKEA toll-free at 888-966-4532 from 9 a.m. to 10 p.m. ET Monday through Friday, or online at www.ikea.com/us/en/customer-service/product-support/recalls/ or www.ikea.com/us/en and click "Product Recalls" at the bottom of the page for more information.

Recall Details

Sold At
IKEA stores nationwide and online at IKEA.com from April 2020 through December 2023 for about $30.
Injuries
IKEA has received 17 incident reports globally, including five reports of burns and four reports of electric shock. No incidents or injuries have been reported in the U.S.
Remedy
Refund
Recall Number
24125

Product Information

Product Name
ÅSKSTORM 40W USB Chargers
Number of Units
About 22,600 (In addition, about 10,250 were sold in Canada)
Imported By
IKEA Supply AG, of Switzerland
Distributed By
IKEA US Retail LLC, of Virginia
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-966-4532
Website www.ikea.com/us/en/customer-service/product-support/recalls/
Full Contact Information

IKEA toll-free at 888-966-4532 from 9 a.m. to 10 p.m. ET Monday through Friday, or online at www.ikea.com/us/en/customer-service/product-support/recalls/ or www.ikea.com/us/en and click "Product Recalls" at the bottom of the page for more information.