CONSUMER SAFETY ALERT

The biometric lock on the safes can fail and be opened by unauthorized users, posing a serious injury hazard and risk of death if the safe is used to store firearms.
Official Consumer Product Safety Recall • February 22, 2024

Machir Recalls Biometric Personal Safes Due to Serious Injury Hazard and Risk of Death

This recall involves certain Machir biometric personal safes used to store personal items. They measure about 10 inches by 14 inches by 10 inches. The serial numbers are located on the lower righthand corner of the front door of the safe. The following serial number ranges are included in this recall: SW190035551 - SW190038050 SW190070151 - SW190072650 SW190175401 - SW190175857 SW190262061 - SW190264301 SVA2001200005001 - SVA2001200007000 SVA2001200014632 - SVA2001200014995 SVA2001200015001 - SVA2001200017577 SVA2001200086685 - SVA2001200089624 SVA2001200164001 - SVA2001200165000 SVA2001200115471 - SVA2001200119880 SVA2001200122399 - SVA2001200124758 SVA2001200172611 - SVA2001200174080

Required Consumer Action

Consumers should immediately stop using the biometric lock feature, remove the batteries, and only use the key for the recalled safes to store their items until they get the free replacement. Contact Machir to receive instructions on disabling the biometric lock feature and on how to receive a free replacement safe. Consumers will be asked to disable the biometric reader and email a photo of the disabled biometric reader to Info@machir.com in order to receive a replacement safe. The instructions on how to safely destroy the biometric reader are also located at http://machir.com/biorecall/.

Contact Information

Machir toll-free at 888-505-5195 from 9 a.m. to 5 p.m. CT Monday through Friday, by email at Info@machir.com or online at https://machir.com/biorecall/ or https://machir.com/ and click on "Biometric Safe Recall" at the top of the page for more information.

Recall Details

Sold At
Amazon.com from September 2021 through February 2023 for between $170 and $400.
Injuries
The firm has received 15 reports of the recalled safes being opened by unauthorized users when the biometric lock failed to secure the safe. No injuries have been reported.
Remedy
Replace
Recall Number
24129

Product Information

Product Name
Machir Biometric Personal Safes
Number of Units
About 24,820
Imported By
Machir LLC, of Springfield, Missouri
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-505-5195
Website machir.com/biorecall/
Full Contact Information

Machir toll-free at 888-505-5195 from 9 a.m. to 5 p.m. CT Monday through Friday, by email at Info@machir.com or online at https://machir.com/biorecall/ or https://machir.com/ and click on "Biometric Safe Recall" at the top of the page for more information.