CONSUMER SAFETY ALERT

The C2 Crank's cocking hooks can break during use, causing flying plastic hook projectiles, posing impact injury and laceration hazards to the user and bystanders.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/c2-detachable-crank-cocking-aid-excalibur-crossbow-inc-recalled-due-potential-impact
Official Consumer Product Safety Recall • April 4, 2024

C2 Crank Cocking Aids for Excalibur Crossbows Recalled Due to Impact Injury and Laceration Hazards; Manufactured by Excalibur Crossbow

This recall involves Excalibur Crossbow's C2 Crank sold as a cocking aid for crossbows. The C2 Crank has two plastic cocking hooks attached to the string of the C2 Crank. The C2 Crank was sold in black. The "Excalibur Crossbow" logo is on the front of the unit. The part number 2199 and the UPC number 626192021991 are located on the packaging.

Required Consumer Action

Consumers should immediately stop using the recalled C2 Crank and contact Excalibur Crossbow to receive instructions on receiving free replacement rope and hooks.

Contact Information

Excalibur Crossbow toll-free at 888-689-1289 Monday through Thursday from 8 a.m. to 5 p.m. ET, email at warranty@excaliburcrossbow.com, online at www.excaliburcrossbow.com and click on "Recalls" or https://excaliburcrossbow.com/c2-crank-recall/ for more information.

Recall Details

Sold At
Bass Pro Shops, Cabela's, and other stores nationwide and online at excaliburcrossbow.com, ebay.com and amazon.com from January 2008 through December 2021 for about $190.
Injuries
Excalibur has received 538 reports of the C2 Crank cocking aid hooks breaking during use, resulting in plastic projectiles flying and hitting consumers, including one injury where a consumer reportedly suffered a permanent eye injury.
Manufacturer
Excalibur Crossbow US LLC, of Canada
Remedy
Replace
Recall Number
24180

Product Information

Product Name
C2 Crank Cocking Aid for Crossbows
Number of Units
About 15,000 (In addition, about 3,920 were sold in Canada)
Manufacturer Name
Excalibur Crossbow US LLC, of Canada
Manufactured In
Canada

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-689-1289
Full Contact Information

Excalibur Crossbow toll-free at 888-689-1289 Monday through Thursday from 8 a.m. to 5 p.m. ET, email at warranty@excaliburcrossbow.com, online at www.excaliburcrossbow.com and click on "Recalls" or https://excaliburcrossbow.com/c2-crank-recall/ for more information.