CONSUMER SAFETY ALERT

The Stem Raiser can shift during use, causing the bicycle's handlebar to shift unexpectantly, posing a fall hazard.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/delta-cycle-stem-raisers-recalled-due-fall-hazard
Official Consumer Product Safety Recall • April 11, 2024

Delta Cycle Recalls Bicycle Stem Raisers Due to Fall Hazard

This recall involves Delta Cycle and Dimension Stem Raisers with the model numbers TD3318B, TD3318S, TD3418B, and TD3418S for the Delta Cycle brand, and SM1977 and SM1979 for the Dimension brand. The stem raisers were sold in black and silver, and measure between five inches and seven inches high.

Required Consumer Action

Consumers should immediately stop using the recalled stem raisers, and contact Delta Cycle to schedule a free repair at an independent bicycle dealer.

Contact Information

Delta Cycle at 800-474-6615 from 9 a.m. to 5 p.m. ET Monday through Friday, email at stemrecall@designbydelta.com, or online at www.designbydelta.com/stemrecall or at www.designbydelta.com and click on "Stem Recall" at the bottom of the page for more information.

Recall Details

Sold At
REI and local bicycle stores nationwide and online at Designbydelta.com and Amazon.com from January 1998 through January 2024 for about $46.
Injuries
The firm has received one report of a stem raiser shifting during use. No injuries have been reported.
Remedy
Repair
Recall Number
24194

Product Information

Product Name
Delta Cycle and Dimension Stem Raisers
Number of Units
About 500,000 (In addition, about 8,510 were sold in Canada)
Imported By
Delta Cycle, of Foxborough, Massachusetts
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-474-6615
Full Contact Information

Delta Cycle at 800-474-6615 from 9 a.m. to 5 p.m. ET Monday through Friday, email at stemrecall@designbydelta.com, or online at www.designbydelta.com/stemrecall or at www.designbydelta.com and click on "Stem Recall" at the bottom of the page for more information.