CONSUMER SAFETY ALERT

The zipline's stainless-steel cable can break, posing a fall hazard.
Official Consumer Product Safety Recall • April 11, 2024

Zipline Kits Recalled Due to Fall Hazard; Sold Exclusively on Amazon.com by Jugader

This recall involves Jugader Zipline Kits containing a cable wire that is 160-foot long and 4-mm thick, a blue trolley, and a hanging plastic seat.

Required Consumer Action

Consumers should immediately stop using the recalled zipline kits and contact Jugader for a free repair kit. Consumers must submit a photo of the cable and the trolley or their online purchase order number to receive a free repair kit, including a new cable and updated installation instructions.

Contact Information

Jugader at 800-360-8078, via email at support@Jugader.com, or online at www.jugader.com/recall or www.jugader.com and click on "Recalls" at the top of the page for more information.

Recall Details

Sold At
Amazon.com from March 2020 through June 2023 for about $140.
Injuries
The firm has received 20 reports of the cable breaking, resulting in nine injuries including lacerations and one broken clavicle.
Remedy
Repair
Recall Number
24199

Product Information

Product Name
Zipline Kits
Number of Units
About 6,600
Imported By
Jugader, of China
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-360-8078
Full Contact Information

Jugader at 800-360-8078, via email at support@Jugader.com, or online at www.jugader.com/recall or www.jugader.com and click on "Recalls" at the top of the page for more information.