CONSUMER SAFETY ALERT

The teeth of the recalled ascenders can fail to engage, making it difficult or impossible for the user to ascend.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/wild-country-ropeman-1s-rope-clamp-recalled-due-potential-physical-hazard
Official Consumer Product Safety Recall • June 6, 2024

Salewa USA Recalls Wild Country Ropeman 1 Ascenders Due to a Failure to Ascend

This recall involves orange colored Wild Country "Ropeman 1" ascenders used in mountaineering and rock climbing. The recalled ascenders were manufactured in July 2022 and are marked with batch 05A0722. "ROPE MAN 1" and the batch number are printed in white on the side of the product.

Required Consumer Action

Consumers should immediately stop using the recalled Ropeman 1 ascenders, and contact Wild Country to coordinate return of the recalled product and shipment of a free replacement ascender. Consumers can also return the recalled Ropeman 1 ascenders to Wild Country directly or at any authorized Wild Country Dealer for a free replacement.

Contact Information

Wild Country toll-free at 844-412-7013 from 11 a.m. to 7 p.m. ET, Monday through Friday, email at Ropeman1Recall@wildcountry.com, online at https://www.wildcountry.com/en-us/product-recalls or https://www.wildcountry.com/en-us/ and click on "Ropeman 1 Voluntary Recall" at the top of the page for more information.

Recall Details

Sold At
REI and other specialty outdoor stores nationwide and online at www.wildcountry.com, www.backcountry.com, and www.campsaver.com from December 2022 through April 2024 for about $55.
Injuries
None reported
Remedy
Replace
Recall Number
24259

Product Information

Product Name
Wild Country Ropeman 1 ascenders
Number of Units
About 7,700 (In addition, about 297 were sold in Canada)
Imported By
Salewa USA LLC, of Boulder, Colorado
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 844-412-7013
Full Contact Information

Wild Country toll-free at 844-412-7013 from 11 a.m. to 7 p.m. ET, Monday through Friday, email at Ropeman1Recall@wildcountry.com, online at https://www.wildcountry.com/en-us/product-recalls, or https://www.wildcountry.com/en-us/ and click on "Ropeman 1 Voluntary Recall" at the top of the page for more information.