CONSUMER SAFETY ALERT

The vacuums can short circuit during or after charging the battery, posing a fire hazard.
Official Consumer Product Safety Recall • June 27, 2024

Southern Telecom Recalls Brookstone TurboVac Handheld Rechargeable Vacuums Due to Fire Hazard; Sold Exclusively at Belk

This recall involves Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301). The model number is printed on the back of the unit. "Brookstone" is printed on the top front of the vacuum. The vacuums are black and come with a wall-plate for hanging on the wall, and they measure 2.89 x 12 inches in dimension.

Required Consumer Action

Consumers should immediately stop using the recalled Brookstone TurboVac Handheld Rechargeable Vacuums (Model No. BSBVAC301), and contact Southern Telecom to receive a full refund.

Contact Information

Southern Telecom toll-free at 866-450-4493 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at support@customersupport123.com, or online at www.southerntelecom.com and click on "Safety Recalls" at the top of the page for more information.

Recall Details

Sold At
Belk stores nationwide and online at www.belk.com from September 2022 through February 2024 for about $90.
Injuries
The firm has received two reports of serious fires caused by the vacuums, resulting in property damage.
Remedy
Refund
Recall Number
24285

Product Information

Product Name
Brookstone TurboVac Handheld Rechargeable Vacuums
Number of Units
About 10,600
Imported By
Southern Telecom Inc., of New York
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-450-4493
Website www.southerntelecom.com
Full Contact Information

Southern Telecom toll-free at 866-450-4493 from 9 a.m. to 5:30 p.m. ET, Monday through Friday, email at support@customersupport123.com, or online at www.southerntelecom.com and click on "Safety Recalls" at the top of the page for more information.