CONSUMER SAFETY ALERT

The lithium-ion battery in the power banks can overheat, posing a fire hazard.
Official Consumer Product Safety Recall • June 27, 2024

Baseus Magnetic Wireless Charging Power Banks Recalled Due to Fire Hazard; Imported by Shenzhen Baseus Technology

This recall involves Baseus power banks with model numbers PPCXM06 and PPCXW06. Both PPCXM06 and PPCXW06 were offered in white, black, light blue, and light pink colors. Both models have a magnetic side that attaches to mobile phones with magnetic charging functionality. The model number is displayed on the magnetic side of the device, and "20W" is displayed on the non-magnetic side. Model PPCXM06 measures about 4 in. x 2-½ in. x 0.64 in., and model PPCXW06 measures about 4 in. x 2-½ in. x ½ in. Only power banks with model numbers PPCXM06 and PPCXW06 are part of this recall. Some power banks were listed on Amazon under the model number PPXCW06.

Required Consumer Action

Consumers should immediately stop using the recalled Baseus power bank models, and contact Baseus for a full refund with proof of purchase, or a $36 cash refund without proof of purchase. Consumers will need to submit a photo of the recalled power bank showing the model number to the firm's recall registration page. Consumers without an order number will need to submit a photo of the power bank with their name and the date written in permanent marker. Baseus and Amazon are notifying all known purchasers directly. Consumers should dispose of the battery in accordance with local and state regulations.

Contact Information

Baseus toll-free at 855-215-5824 from 8 a.m. to 5 p.m. ET, Monday through Friday, email at care@baseus.com, online at https://baseuspowerbankrecall.expertinquiry.com or www.baseus.com and click on "Product Recall Information" at the bottom of the page for more information.

Recall Details

Sold At
Online at Amazon.com, AliExpress.com and Baseus.com from April 2022 through April 2024 for between $18 and $55.
Injuries
Baseus has received 171 reports of incidents, including 132 reports of bulging or swelling batteries and 39 reports of fires, resulting in 13 burn injuries and about $20,000 in property damage.
Remedy
Refund
Recall Number
24287

Product Information

Product Name
Baseus Magnetic Wireless Charging Power Banks
Number of Units
About 132,000
Imported By
Shenzhen Baseus Technology Co. Ltd., of China
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 855-215-5824
Full Contact Information

Baseus toll-free at 855-215-5824 from 8 a.m. to 5 p.m. ET, Monday through Friday, email at care@baseus.com, online at https://baseuspowerbankrecall.expertinquiry.com, or www.baseus.com and click on "Product Recall Information" at the bottom of the page for more information.