CONSUMER SAFETY ALERT

The recalled smart heaters can turn on without user input, posing fire and burn hazards.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/atomi-smart-heaters-recalled-due-fire-hazard
Official Consumer Product Safety Recall • July 11, 2024

Atomi Recalls Smart Heaters Due to Fire and Burn Hazards

This recall involves Atomi Smart Heaters, tower models AT1323, AT1481, AT1520 and AT1632; tabletop models AT1482 and AT1521; and wall heater model AT1635. These portable electric heaters were sold in black, silver or white color, depending on the model. The tower heater models measure about 26-28 inches tall and 8-11 inches wide. The tabletop heater models measure about 18 inches tall and eight inches wide. The wall heater models measure about 17 inches tall and 23 inches wide. The model number can be found on a product identification sticker on the bottom of the unit. Product Name Model Number Atomi Smart Tower Heater AT1323 Atomi Smart Tower Heater AT1481 Atomi Smart Tower Heater AT1520 Atomi Smart Tabletop Heater AT1482 Atomi Smart Tabletop Heater AT1521 Atomi Smart Tower Heater AT1632 Atomi Smart Wall Heater AT1635

Required Consumer Action

Consumers should immediately stop using the recalled heaters, unplug the units, and follow the instructions online at www.atomiheaterrecall.com to receive a full refund. Consumers will be asked to cut the unplugged unit's power cord and upload a photograph of the cut cord, as well as a photograph of the manufacturer's label on the underside of their units during the registration process.

Contact Information

Atomi toll-free at 888-770-7140 from 7:30 a.m. to 5 p.m. CT Monday through Friday, or online at www.atomiheaterrecall.com or www.atomismart.com and click on "Recalls" at the bottom of the page for more information.

Recall Details

Sold At
Amazon, Ace Hardware, Atomiusa.com, Best Buy, BJ?s Wholesale Club, Costco, Hammacher Schlemmer, Home Depot, Lowes.com, Menards, Sam's Club and Walmart stores nationwide from October 2019 through April 2024 for between $80 and $150, depending on the model.
Injuries
The firm has received one report of the heater turning on without user input. No injuries have been reported.
Remedy
Refund
Recall Number
24298

Product Information

Product Name
Atomi Smart Heaters
Number of Units
About 99,400 (In addition, about 10,700 were sold in Canada)
Imported By
Atomi Smart, of New York
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-770-7140
Full Contact Information

Atomi toll-free at 888-770-7140 from 7:30 a.m. to 5 p.m. CT Monday through Friday, or online at www.atomiheaterrecall.com or www.atomismart.com and click on "Recalls" at the bottom of the page for more information.