CONSUMER SAFETY ALERT

The recalled chairs can shift, break or collapse, posing a fall hazard to consumers.
Official Consumer Product Safety Recall • July 25, 2024

Grand Rapids Chair Company Recalls Wood Dining Chairs Due to Fall Hazard

This recall involves Brooke model chairs including: all wood dining chairs in several styles, including partially and fully upholstered seats, and fully upholstered seat and back. The model numbers W520, W520-11, W520-21, W520-31, and W520-33 can be found on the original order confirmation or invoice. If not available, reference the Special Order Number ("SO#") found on the white sticker on the underside of each chair. A list of affected special order numbers can be found at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/.

Required Consumer Action

Consumers should immediately stop using the recalled wood dining chairs and contact Grand Rapids Chair Company for a free repair, by Grand Rapids Chair Company personnel at the consumer's location.

Contact Information

Grand Rapids Chair Company toll-free at 866-453-4748 Ext. 147 from 8 a.m. to 5 p.m. ET Monday through Friday, email at retrofits@grandrapidschair.com, or online at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/ or www.grandrapidschair.com and click on "Brooke Recall" for more information.

Recall Details

Sold At
Made to order via special orders from January 2020 through June 2024 for between $450 and $1,015.
Injuries
The firm has received three reports report of the chair breaking. No injuries have been reported.
Manufacturer
Grand Rapids Chair Company, of Byron Center, Michigan
Remedy
Repair
Recall Number
24314

Product Information

Product Name
Wood dining chairs
Number of Units
About 5,670
Manufacturer Name
Grand Rapids Chair Company, of Byron Center, Michigan
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 866-453-4748
Full Contact Information

Grand Rapids Chair Company toll-free at 866-453-4748 Ext. 147 from 8 a.m. to 5 p.m. ET Monday through Friday, email at retrofits@grandrapidschair.com, or online at www.grandrapidschair.com/customer-service/product-safety-recall-brooke/ or www.grandrapidschair.com and click on "Brooke Recall" for more information.