CONSUMER SAFETY ALERT

The e-scooter's brakes can fail, posing a risk of serious injury and crash hazard.
Official Consumer Product Safety Recall • July 25, 2024

DGL Group Recalls Hover-1 Dynamo E-Scooters Due to Risk of Serious Injury and Crash Hazard; Sold Exclusively at Walmart.com

This recall involves Hover-1 Dynamo e-scooters with certain serial numbers. Only scooters with the letters "WY" as the seventh and eighth letter in the serial number are included in this recall. The serial number can be found on a label located on the underside of the scooter. The two-wheeled recalled scooters are matte black and have a kick stand and reflective lights at the front and back of the stand board. The Hover-1 logo appears on the stand board and on the bottom of the stem. Hover-1 is printed on the middle of the stem.

Required Consumer Action

Consumers should stop using the recalled e-scooters immediately and contact DGL Group for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their e-scooter's serial number and severed motor cable.

Contact Information

DGL Group toll-free at 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall or www.hover-1.com and click on "Important Recall Information" at the top of the page.

Recall Details

Sold At
Online at Walmart.com from November 2021 through July 2022 for about $200.
Injuries
DGL Group has received 22 reports of the e-scooter's brakes failing, which resulted in seven injuries, including abrasions, contusions, a dislocated shoulder, fractured teeth, lacerations and strains.
Remedy
Refund
Recall Number
24321

Product Information

Product Name
Hover-1 Dynamo E-scooters
Number of Units
About 4,200
Imported By
DGL Group Ltd., of Edison, New Jersey
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 844-451-7300
Website www.hover-1.com/pages/dynamo_recall
Full Contact Information

DGL Group toll-free at 844-451-7300 from 11 a.m. to 4 p.m. ET Monday through Friday, or online at www.hover-1.com/pages/dynamo_recall or www.hover-1.com and click on "Important Recall Information" at the top of the page.