CONSUMER SAFETY ALERT

Official Consumer Product Safety Recall • August 15, 2024

IKEA Recalls VARMFRONT Power Banks Due to Fire Hazard

This recall involves two IKEA VARMFRONT Power Banks with model numbers E2037 and E2038. The power banks are blue in color. Model E2037 has one USB-A port, one USB-C port, measures about four inches long and two inches wide, and has one of the following date codes (YYWW): 2318, 2319, 2322. Model E2038 has two USB-A ports, one USB-C port, measures about four inches long and three inches wide, and has one of the following date codes (YYWW): 2313, 2316, 2318, 2319. The model number is listed at the top of the back side of the power banks, and date code is printed on the bottom of the back side of the power banks.

Required Consumer Action

Consumers should immediately stop using the recalled banks and return them to any IKEA store for a free replacement product or for a full refund. If you are unable to return it to a store, contact IKEA for instructions on how to dispose of the VARMFRONT Power Bank to receive a full refund. Proof of purchase (receipt) is not required to receive a full refund.

Contact Information

IKEA toll-free at 888-966-4532 from 9 a.m. to 10 p.m. ET Monday through Friday, or online at https://www.ikea.com/us/en/customer-service/product-support/recalls or https://www.ikea.com/us/en and click "Product Recalls" at the bottom of the page for more information.

Recall Details

Sold At
IKEA stores nationwide and online at www.IKEA.com from July 2023 through March 2024 through between $17 and $30.
Injuries
IKEA has received three incident reports globally. No injuries have been reported. Additionally, no incidents or injuries have been reported in the U.S.
Remedy
Replace
Recall Number
24344

Product Information

Product Name
VARMFRONT Power Banks
Number of Units
About 1,600 (In addition, about 1,690 were sold in Canada)
Imported By
IKEA Supply AG, of Switzerland
Distributed By
IKEA US Retail LLC, of Glen Allen, Virginia
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-966-4532
Full Contact Information

IKEA toll-free at 888-966-4532 from 9 a.m. to 10 p.m. ET Monday through Friday, or online at https://www.ikea.com/us/en/customer-service/product-support/recalls or https://www.ikea.com/us/en and click "Product Recalls" at the bottom of the page for more information.