CONSUMER SAFETY ALERT

The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/caframo-cabinet-heater-recalled-due-potential-electric-shock-hazard
Official Consumer Product Safety Recall • September 19, 2024

Caframo Cabinet Heaters Recalled Due to Electrocution Hazard; Manufactured by Caframo Limited

This recall involves model 9421 Cabinet Heaters, primarily intended for keeping cabinets and parking ticket dispensers warm. The cabinet heater has a black painted steel enclosure and measures 5-3/4 inches wide by 9 inches long by 3-1/3 inches high. A serial plate, an on/off switch, and a label with "Model 9421" are located on the top of the heater, near the power cord.

Required Consumer Action

Consumers should immediately stop using the recalled cabinet heaters, unplug the unit, and contact Caframo Limited for instructions on how to receive a free repair or replacement unit. Caframo will provide a pre-paid shipping label for consumers to return the product to Caframo for repair. If the product cannot be repaired, Caframo will mail the consumer a replacement. Caframo is contacting all known purchasers directly.

Contact Information

Caframo Limited at 800-567-3556 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at contactus@caframo.com, or online at https://www.caframo.com/recall/ or www.caframo.com and click on "RECALL" at the top of the page for more information.

Recall Details

Sold At
Graybar Electric Co., of St Louis, Missouri; Keystone Automotive Operations Inc., of Exeter, Pennsylvania; Hamilton Manufacturing Corp., of Holland, Ohio; and Controlled Access of the Midwest, of Pleasant Hill, Iowa, and online at comfortsolutions.caframo
Injuries
None reported
Manufacturer
Caframo Limited, of Canada
Remedy
Replace
Recall Number
24371

Product Information

Product Name
Cabinet Heaters
Number of Units
About 2,140 (In addition, 200 units were sold in Canada)
Manufacturer Name
Caframo Limited, of Canada
Manufactured In
Canada

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-567-3556
Website www.caframo.com/recall/
Full Contact Information

Caframo Limited at 800-567-3556 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at contactus@caframo.com, or online at https://www.caframo.com/recall/ or www.caframo.com and click on "RECALL" at the top of the page for more information.