CONSUMER SAFETY ALERT

The front bell crank in the brake linkage can fail causing the tractor to lose braking, resulting in a crash hazard.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/john-deere-compact-utility-tractors-recalled-due-possible-injury-hazard-0
Official Consumer Product Safety Recall • September 26, 2024

John Deere Recalls Compact Utility Tractors Due to Crash Hazard

This recall involves 1023E, 1025R and 2025R Compact Utility Tractors with the model number and "John Deere" printed on the hood. The recalled tractors are green and yellow, and were sold with both opened and closed operator stations. The serial numbers of tractors included in this recall can be found at www.deere.com. Click on "Parts & Service" and scroll to "Recall" or go to www.deere.com/en/parts-and-service/recall-information/. The serial number is located on the frame, on the front right side of the tractor, near the engine.

Required Consumer Action

Consumers should immediately stop using the recalled tractors and contact an authorized John Deere dealer to schedule an appointment to bring the tractor into the dealer for a free repair. If the consumer is not able to transport the tractor to a dealer's location, then the dealer will make arrangements to repair the unit at the consumer's residence. John Deere is contacting all known purchasers directly.

Contact Information

Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and 9 a.m. to 3 p.m. ET Saturday, or online at www.deere.com and click on "Recalls" on the drop-down menu, under "Parts & Service", located at the top of the webpage, or click on https://www.deere.com/en/parts-and-service/recall-information/ for more information.

Recall Details

Sold At
Authorized John Deere dealers nationwide from November 2017 through July 2024 for between $12,700 and $21,000.
Injuries
The firm has received four reports of the brake linkage failing, including one hospitalization and two impact injuries and minor property damage to the tractors.
Manufacturer
Deere & Company, of Moline, Illinois
Remedy
Repair
Recall Number
24377

Product Information

Product Name
John Deere 1023E, 1025R, and 2025R Compact Utility Tractors
Number of Units
About 147,900 (In addition, about 16,800 were sold in Canada)
Manufacturer Name
Deere & Company, of Moline, Illinois
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-537-8233
Full Contact Information

Deere & Company at 800-537-8233 from 8 a.m. to 6 p.m. ET Monday through Friday and 9 a.m. to 3 p.m. ET Saturday, or online at www.deere.com and click on "Recalls" on the drop-down menu, under "Parts & Service", located at the top of the webpage, or click on https://www.deere.com/en/parts-and-service/recall-information/ for more information.