CONSUMER SAFETY ALERT

The bicycles do not meet the U.S. safety standard, posing fall and injury hazards to the rider.
Official Consumer Product Safety Recall • November 2, 2023

Murf Electric Bikes Recalls Electric Bicycles Due to Fall and Injury Hazards (Recall Alert)

This recall involves all Murf's electric bicycles (e-bikes) sold prior to April 20, 2022. The electric bikes have an electric assist motor and are equipped with a bell, a headlight and a tail light. "Murf" is printed on the sides of the down tube of the bicycle frame. The electric bikes were sold in black, white, beige, blue, cream, gray or green colors. Model Name Model Years The Fat Murf 2017-2022 Alpha Cargo 2017-2022 Alpha Murf 2017-2022 Fat Murf Step Thru 2017-2022 Fat Pax Step Thru 2017-2022 Izzy Step Thru 2017-2022 Mini Murf 2017-2022 Pax Step Thru 2017-2022 Izzy Beach Cruiser 2017-2022

Required Consumer Action

Consumers should immediately stop using the recalled electric bikes and contact Murf's store for a free repair. Consumers can perform this repair themselves with the repair video available at https://youtu.be/yomCMeGnVTE. Murf Electric Bikes is contacting all purchasers directly.

Contact Information

Murf toll-free at 888-855-0770 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.murfrecall.com or https://murfelectricbikes.com and click on "Recall" for more information.

Recall Details

Sold At
Murf's store in San Clemente, California, online at https://murfelectricbikes.com, and at bicycle stores nationwide from July 2017 through April 2022 for between $1,700 and $3,000.
Injuries
The firm has received one report of a fall including one minor injury.
Remedy
Repair
Recall Number
24708

Product Information

Product Name
Electric bicycles
Number of Units
About 9,000
Imported By
Murf Electric Bikes LLC, of San Clemente, California
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-855-0770
Website murfelectricbikes.com
Full Contact Information

Murf toll-free at 888-855-0770 from 9 a.m. to 5 p.m. PT Monday through Friday, or online at www.murfrecall.com or https://murfelectricbikes.com and click on "Recall" for more information.