CONSUMER SAFETY ALERT

The glass can separate from the frame during hurricane conditions which can pose a serious injury hazard.
Official Consumer Product Safety Recall • November 22, 2023

MI Windows and Doors Recalls Vinyl Sliding Glass Doors Due to Serious Injury Hazard (Recall Alert)

This recall involves certain MI Windows and Doors 1615 and 1617 sliding glass doors (if sold as impact-resistant or with a DP50 upgrade), Window World 4000 Series sliding glass doors (with DP50 upgrade), and Window World 8000 Series sliding glass doors. The doors were sold in several colors and sizes with a variety of handle options. All recalled doors have an aluminum interlock and an LC-PG50 performance grade. The recalled impact doors have MTL-12 on the door label; recalled DP50 doors have MTL-12 or MTL-2. The door label located at the top of the window also has the manufacturer, series number, performance grade, and manufacture date (MFG: M/YYYY) on the label.

Required Consumer Action

Consumers should avoid areas with the recalled doors during hurricane conditions and contact MI Windows and Doors to schedule a free repair. Prior to repair, cover the doors with plywood or other suitable protection if a hurricane warning is issued for your location. MI Windows and Doors is contacting all known purchasers directly.

Contact Information

MI Windows and Doors at 800-270-2913 anytime, email at recall2023@miwd.com or online at www.miwindows.com/SGDRecall or https://miwindows.com/ click on "VOLUNTARY SAFETY RECALL" for more information.

Recall Details

Sold At
Independent window distributors and installers, including Window World, in the U.S. eastern and southern coastal regions from April 2018 through March 2023 for between $2,000 and $7,000.
Injuries
None reported
Manufacturer
MI Windows and Doors LLC, of Harrisburg, Pennsylvania
Remedy
Repair
Recall Number
24717

Product Information

Product Name
MI 1615 and 1617 Sliding Glass Doors; Window World 4000 Series and 8000 Series Sliding Glass Doors
Number of Units
About 1,900
Manufacturer Name
MI Windows and Doors LLC, of Harrisburg, Pennsylvania
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-270-2913
Website miwindows.com/
Full Contact Information

MI Windows and Doors at 800-270-2913 anytime, email at recall2023@miwd.com or online at www.miwindows.com/SGDRecall or https://miwindows.com/ click on "VOLUNTARY SAFETY RECALL" for more information.