CONSUMER SAFETY ALERT

The ring gear on the primary clutch can fail, causing the clutch assembly components to come loose, posing an injury hazard to consumers.

In Conjunction with
https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2023398
Official Consumer Product Safety Recall • November 30, 2023

Polaris Recalls Patriot 850 MATRYX Snowmobiles Due to Injury Hazard (Recall Alert)

This recall involves certain VINs of Polaris Model Year 2022 Patriot 850 MATRYX RMK, INDY and SWITCHBACK with electric start snowmobiles. In addition, this recall involves primary (drive) clutches sold as service parts with part number 1323613 (e-start). The recalled snowmobiles were sold in black and custom color combinations. "POLARIS" is stamped on the front side paneling of the vehicles. The VIN and Model Number are located on the right side of the vehicle's frame.

Required Consumer Action

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch. Polaris has notified consumers to stop riding the snowmobiles and is contacting registered owners directly.

Contact Information

Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" at the bottom of the page or https://www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email

Recall Details

Sold At
Authorized Polaris dealers nationwide from June 2021 through February 2022 for between $14,000 and $16,000.
Injuries
The firm has received nine reports of the ring gear failing, including one injury where the ligament was separated from the rider's foot.
Manufacturer
Polaris Industries Inc., of Medina, Minnesota
Remedy
Repair
Recall Number
24722

Product Information

Product Name
Polaris Snowmobiles, Model Year 2022 PATRIOT 850 MATRYX RMK, INDY and SWITCHBACK
Number of Units
About 2,900 (In addition, about 1,433 were sold in Canada)
Manufacturer Name
Polaris Industries Inc., of Medina, Minnesota
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-765-2747
Website www.polaris.com/en-us/off-road-recalls/
Full Contact Information

Polaris at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Off Road Safety Recalls" at the bottom of the page or https://www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at https://www.polaris.com/en-us/off-road/owner-resources/help-center/email.