CONSUMER SAFETY ALERT

The primary (drive) clutch can fail causing the clutch or its components to separate from the vehicle, posing an injury hazard.

In Conjunction with
https://wwwapps.tc.gc.ca/Saf-Sec-Sur/7/VRDB-BDRV/search-recherche/detail.aspx?rn=2024024
Official Consumer Product Safety Recall • February 22, 2024

Polaris Recalls MATRYX Snowmobiles Equipped with PATRIOT 650 and 850 Engines Due to Injury Hazard (Recall Alert)

This recall involves certain Polaris Model Year 2022-2024 MATRYX Voyageur, Indy, Switchback, RMK, and SKS snowmobiles. The recalled snowmobiles were sold in black and custom color combinations and equipped with PATRIOT 650 and 850 engines. The recall also includes primary (drive) clutches sold as service parts with part numbers 1323613 (e-start) and 1323614 (manual start). "POLARIS" is stamped on the front side panel of the vehicles. The VIN and model number are located on the right side of the vehicle's frame. The following models are being recalled: Recalled Model Description Recalled Snowmobiles Model Description Model Year 2022 650 MATRYX VOYAGEUR 146 Model Year 2022 650 MATRYX INDY Model Year 2022 850 MATRYX INDY Model Year 2022 650 MATRYX SWITCHBACK Model Year 2022 850 MATRYX SWITCHBACK Model Year 2022 650 MATRYX RMK Model Year 2022 850 MATRYX RMK Model Year 2023 650 MATRYX INDY Model Year 2023 850 MATRYX INDY Model Year 2023 650 MATRYX SWITCHBACK Model Year 2023 850 MATRYX SWITCHBACK Model Year 2023 650 MATRYX VOYAGEUR 146 Model Year 2023 650 MATRYX SKS 146 Model Year 2023 650 MATRYX RMK Model Year 2023 850 MATRYX RMK Model Year 2024 850 MATRYX RMK

Required Consumer Action

Consumers should immediately stop using the recalled snowmobiles and contact Polaris or an authorized Polaris dealer to schedule a free repair to replace the primary (drive) clutch. Polaris has notified consumers to stop riding the vehicles and is notifying all dealers and contacting registered owners directly.

Contact Information

Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Product Safety News" located under the "Safety" column at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at www.polaris.com/en-us/off-road/owner-resources/help-center/email

Recall Details

Sold At
Polaris dealers nationwide from October 2021 through June 2023 for between $13,000 and $17,600.
Injuries
Polaris has received 109 reports of clutch failure, including nine reports where the clutch components separated from the unit and one incident that resulted in a laceration injury.
Manufacturer
Polaris Industries Inc., of Medina, Minnesota
Remedy
Repair
Recall Number
24740

Product Information

Product Name
Model Year 2022-2024 MATRYX Snowmobiles equipped with PATRIOT 650 and 850 Engines
Number of Units
About 9,200 (In addition, about 3,800 were sold in Canada) (Polaris MATRYX snowmobiles have been previously recalled in May 2023, August 2023, and November 2023)
Manufacturer Name
Polaris Industries Inc., of Medina, Minnesota
Manufactured In
United States

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-765-2747
Website www.polaris.com
Full Contact Information

Polaris Industries at 800-765-2747 from 7 a.m. to 7 p.m. CT Monday through Friday or online at www.polaris.com and click on "Product Safety News" located under the "Safety" column at the bottom of the page or www.polaris.com/en-us/off-road-recalls/ to check if your vehicle identification number (VIN) is included in any recalls. Consumers can contact Polaris' owner connections team at Owner.Connections@polaris.com or via an online forum accessible at www.polaris.com/en-us/off-road/owner-resources/help-center/email.