CONSUMER SAFETY ALERT

The smart electric space heaters can overheat, posing fire and burn hazards. Testing determined the smart electric space heaters do not comply with the voluntary industry safety standard, UL 1278, posing an overheating and fire risk from wireless control features.

In Conjunction with
https://recalls-rappels.canada.ca/en/alert-recall/goveelife-and-govee-smart-electric-space-heaters-recalled-due-fire-hazard
Official Consumer Product Safety Recall • November 7, 2024

GoveeLife and Govee Smart Electric Space Heaters Recalled Due to Fire and Burn Hazards; Imported by Govee

This recall involves GoveeLife and Govee smart electric space heaters with Model Numbers H7130 (including the H7130101 variation), H7131, H7132, H7133, H7134, and H7135. "GoveeLife" or "Govee" is printed on the front or side of each unit. The space heaters were sold in black and white and measure from 9 inches to 26 inches in height, depending on the model. The model number is located on the manufacturer's label on the underside of each unit.

Required Consumer Action

Consumers should immediately stop using the recalled electric space heaters and contact the brands for a refund. Unplug the electric space heater, cut the power cord, and send an image of the destroyed electric space heater, the manufacturer's label and SN Code on the bottom or side of the unit to GoveeLife or Govee through the link https://recall.goveelife.com/heater-recall. Consumers who do not have the original order number will receive a refund ranging from $31.80 to $106.63, depending on the model purchased. For consumers who do have the original order number, they will receive a full refund of the purchase price. Consumers can find the order number in their purchase records on online sales channels. They can also contact heatersupport@goveelife.com if they have problems finding the order number.

Contact Information

GoveeLife or Govee toll-free at 833-772-5360 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at https://us.govee.com or www.goveelife.com and click on "Recall Information" on the top of the page, or https://recall.goveelife.com/heater-recall for more information and to participate in the recall.

Recall Details

Sold At
Online at Amazon.com, https://us.govee.com, the Govee Home App and TikTok Shop from September 2021 through September 2024 for between $30 and $150.
Hazard Type
Fire & Fire-Related Burn
Injuries
The firms have received 113 reports of overheating, including seven reports of fires and one report of a minor burn injury.
Remedy
Refund
Recall Number
25036

Product Information

Product Name
GoveeLife and Govee Smart Electric Space Heaters
Model
H7130 (including the H7130101 variation), H7131, H7132, H7133, H7134, and H7135
Number of Units
About 512,500 (In addition, about 48,600 in Canada)
Imported By
Govee Moments Trading Limited, of China and Govee Moments Limited, of China
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 833-772-5360
Website us.govee.com
Full Contact Information

GoveeLife or Govee toll-free at 833-772-5360 from 9 a.m. to 5 p.m. ET Monday through Friday, or online at https://us.govee.com or www.goveelife.com and click on "Recall Information" on the top of the page, or https://recall.goveelife.com/heater-recall for more information and to participate in the recall.