CONSUMER SAFETY ALERT

The spacing between some of the crib's slats is wider than allowed under the federal safety standard, posing an entrapment hazard to children.
Official Consumer Product Safety Recall • November 21, 2024

South Shore Cribs Recalled Due to Entrapment Hazard; Violation of Federal Regulation for Full Sized Cribs; Imported by South Shore Industries

This recall involves South Shore brand Balka & Olena cribs sold in white and natural wood colors. The cribs are made of wood and measure about 37 inches high, 54 inches long and 30 inches deep. The model number is printed on an adhesive label on one end of the crib. Model Number Description Color 13825 Balka Baby Crib with Adjustable Height Pure White 13824 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12937 Balka Baby Crib with Adjustable Height Pure White and Natural Wood 12938 Balka Baby Crib with Adjustable Height Pure White 14408 Olena Baby Crib with Adjustable Height Pure White

Required Consumer Action

Consumers should immediately stop using the recalled cribs and contact South Shore for information on how to disassemble the product. To receive a full refund, take a photo of the disassembled crib in an outdoor waste container and email the photo to service@southshorefurniture.com. South Shore, Amazon.com and Walmart.com are contacting all known purchasers directly.

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Contact Information

South Shore at 800-290-0465 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at service@southshorefurniture.com, or online at www.southshorefurniture.com/us-en/recall or www.southshorefurniture.com/us-en and click "Recall information" at the top of the page for more information.

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Recall Details

Sold At
Amazon.com, Cymax.com, Walmart.com, Southshorefurniture.com, and other websites from July 2020 through February 2024 for about $415 to $475.
Injuries
None reported
Remedy
Refund
Recall Number
25054
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Product Information

Product Name
South Shore Cribs
Number of Units
About 1,200
Imported By
South Shore Industries LTD, of Canada
Manufactured In
Malaysia

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-290-0465
Full Contact Information

South Shore at 800-290-0465 from 8:30 a.m. to 5 p.m. ET Monday through Friday, email at service@southshorefurniture.com, or online at www.southshorefurniture.com/us-en/recall or www.southshorefurniture.com/us-en and click "Recall information" at the top of the page for more information.