CONSUMER SAFETY ALERT

The bike's protective chain/belt guard does not cover the belt drive and loose clothing can get entrapped in the belt drive, posing a fall hazard.
Official Consumer Product Safety Recall • March 27, 2025

Specialized Bicycle Components Recalls Vado and Como IGH E-Bikes with Chain Guards Due to Fall Hazard

This recall involves Specialized Vado and Como IGH e-bikes with chain/belt guards. The recalled e-bikes have an internal gear hub (IGH) and no rear derailleur (gear shift). The Specialized Bicycle brand name is located on the bike frame and the bikes are offered in a variety of colors, including black, limestone, red, sand, sea foam, navy, purple, white, gray, raspberry, umber, dark gray and yellow. The e-bikes have the following model numbers printed on the white and black serial number label located on the underside of the bicycle's top tube. Recalled Specialized Bicycle Model Numbers COMO 3.0 IGH COMO 5.0 IGH UL VADO 3.0 IGH STEP THROUGH UL COMO 3.0 IGH UL COMO SL 4.0 VADO 3.0 IGH UL COMO 4.0 IGH COMO SL 5.0 VADO 5.0 IGH COMO 4.0 IGH UL VADO 3.0 IGH VADO 5.0 IGH ST COMO 5.0 IGH VADO 3.0 IGH ST VADO 5.0 IGH STEP THROUGH UL

Required Consumer Action

Consumers should immediately stop using the Specialized Vado and Como IGH e-bikes and contact their nearest authorized Specialized retailer for a free installation of an updated protective chain/belt guard. Specialized Bicycle is contacting all known purchasers directly.

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Contact Information

Specialized Bicycle Components toll-free at 877-808-8154 from 8 a.m. to 4 p.m. MT Monday through Friday, email at ridercare@specialized.com, or online at http://www.specialized.com/safety-recall-notices by Live Chat at http://www.specialized.com or at www.specialized.com and click on "Safety Recall Notices" for more information.

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Recall Details

Sold At
Authorized Specialized Bicycle retailers nationwide and online from March 2021 through November 2024 for between $3,250 and $5,750.
Injuries
None reported
Remedy
Repair
Recall Number
25200
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Product Information

Product Name
Specialized Vado and Como IGH E-Bikes with Chain Guards
Number of Units
About 32,400 (In addition, about 3,200 were sold in Canada and about 190 were sold in Mexico)
Imported By
Specialized Bicycle Components Inc., of Morgan Hill, California
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 877-808-8154
Full Contact Information

Specialized Bicycle Components toll-free at 877-808-8154 from 8 a.m. to 4 p.m. MT Monday through Friday, email at ridercare@specialized.com, or online at http://www.specialized.com/safety-recall-notices, by Live Chat at http://www.specialized.com or at www.specialized.com and click on "Safety Recall Notices" for more information.