CONSUMER SAFETY ALERT
AliExpress Recalls LVOE Hair Dryers Due to Electrocution and Shock Hazards; Sold on AliExpress.com
This recall involves LVOE-branded negative ion hair dryers. The hair dryers were sold in purple, pink, light gray and gold and have multiple air settings, temperature control and a diffuser. They come with three or four nozzles. "Product name," "Hair Dryer" and "Product model: X13" are printed on a label located on the hair dryer's packaging.
Required Consumer Action
Consumers should immediately unplug and stop using the recalled hair dryer and contact AliExpress to receive a full refund. Consumers will be asked to destroy the hair dryer by cutting the cord and disposing of it. Consumers must send a photo of the destroyed hair dryers to us_product_recall@aliexpress.com or by replying to the recall email sent by AliExpress. AliExpress is contacting all known purchasers directly.
Contact Information
AliExpress online service at https://helpcenter.aliexpress.com/s/BuyerHelp/home?language=en_US&m_station=BuyerHelp email at us_product_recall@aliexpress.com, or online at AliExpress Buyer Help Center or at www.aliexpress.com and click on "Recalls" at the bottom of the page for more information.