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CONSUMER SAFETY ALERT

The recalled casters can contain faulty spot welds that can cause them to break or fail, making the scaffolding unstable and posing a fall hazard.
Official Consumer Product Safety Recall • June 5, 2025

Direct Scaffold Supply Recalls Casters for Baker Scaffolding Due to Fall Hazard

This recall involves five-inch casters for baker scaffolding. The caster wheel allows the baker scaffolding to be moved easily. Model numbers CAS5SS4P+BFL, CAS5SS4P+AHD, MPISUS+BFL, MPISUS, MPISUSD+BFL, MPISUST+BFL, MPISU+BFL, MPISU, MPISU+1, MPISUS+AHD and MPISU+AHD are included in this recall. Consumers with these model numbers will need to check the heat codes stamped on the metal portion of the caster wheel. Heat codes requiring replacement include: E22WM483, C23WM320, E23WM320, K23WM320 and D22WM483. Model numbers are only found on the purchase receipt or packaging.

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Required Consumer Action

Consumers should immediately stop using the recalled casters and contact the firm for instructions to receive free replacement caster wheels. Contact Direct Scaffold Supply to receive a prepaid shipping label and packaging that can be used to return the recalled caster wheels. Once the casters are returned, new replacement casters will be sent to the consumer's address.

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Contact Information

Direct Scaffold Supply toll-free at 800-729-6118 from 7:30 a.m. to 5 p.m. CT Monday through Friday, by email at bakercasters@realtimeresults.net, or online at www.recallrtr.com/bakercasters or www.dss.net and click on "Baker Caster Recall".

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Recall Details

Sold At
DSS Branches and Lowe's stores nationwide and online at Granite.com, Homedepot.com and Lowes.com from September 2022 through March 2025 for between $280 to $1,600 with the baker scaffolding. Casters were also sold in four-packs for about $110.
Hazard Type
Tip-Over
Injuries
The firm has received two reports of casters breaking or failing, including one injury where a caster failure led to a fall and bruising injury.
Remedy
Replace
Recall Number
25324
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Product Information

Product Name
Casters on Direct Scaffold Supply Multi-Purpose Baker Style Scaffolding Products
Number of Units
About 23,000
Imported By
Direct Scaffold Supply LLC, of Houston, Texas
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-729-6118
Website www.recallrtr.com/bakercasters
Full Contact Information

Direct Scaffold Supply toll-free at 800-729-6118 from 7:30 a.m. to 5 p.m. CT Monday through Friday, by email at bakercasters@realtimeresults.net, or online at www.recallrtr.com/bakercasters or www.dss.net and click on "Baker Caster Recall".