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CONSUMER SAFETY ALERT

The highchairs pose a fall hazard and risk of serious injury or death to babies because the legs of the chair can detach from the frame if the screws connecting the legs are not properly tightened during assembly.

In Conjunction with
 https://recalls-rappels.canada.ca/en/alert-recall/bugaboo-giraffe-high-chair-recalled-due-fall-hazard
Official Consumer Product Safety Recall • June 12, 2025

Bugaboo North America Recalls Giraffe High Chairs Due to Risk of Serious Injury or Death from Fall Hazard

This recall involves Bugaboo Giraffe highchairs. The highchairs measure about 30 inches tall, 21 inches wide and 23 inches long. The highchairs were sold in blue, black, natural wood/white, warm wood/gray and white with the item codes listed below. The item codes are located on the bottom of the seat. Color Item Code Blue 200008005 Black 200008004 Neutral Wood/White 200008002 Warm Wood/Gray 200008003 White 200008001

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Required Consumer Action

Consumers should immediately stop using the recalled highchairs and contact Bugaboo to receive a free repair kit including an Allen key and new screws to install into the product's legs. Bugaboo is contacting all known purchasers directly.

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Contact Information

Bugaboo Service Team toll-free at 800-460-2922 from 7 a.m. to 4 p.m. PT Monday through Thursday and from 7 a.m. to 1 p.m. PT Friday, by email at service.us@bugaboo.com, or online at https://service.bugaboo.com/s/bugaboo-giraffe-recall-repair-kit-checker?language=en_US&Country=US or www.bugaboo.com and click on "Product Recalls" at the bottom of the page for more information.

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Recall Details

Sold At
Nordstrom and other specialty stores nationwide and online at www.bugaboo.com and www.Amazon.com from May 2023 through April 2025 for about $380.
Injuries
The firm has received 22 reports of the legs of the chair detaching, including 13 reports of minor injuries.
Remedy
Repair
Recall Number
25336
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Product Information

Product Name
Giraffe highchairs
Number of Units
About 18,280 (In addition, about 2,325 were sold in Canada)
Imported By
Bugaboo North America Inc., of New York
Manufactured In
Czech Republic

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-460-2922
Website service.bugaboo.com/s/bugaboo-giraffe-recall-repair-kit-checker?language=en_US&Country=US
Full Contact Information

Bugaboo Service Team toll-free at 800-460-2922 from 7 a.m. to 4 p.m. PT Monday through Thursday and from 7 a.m. to 1 p.m. PT Friday, by email at service.us@bugaboo.com, or online at https://service.bugaboo.com/s/bugaboo-giraffe-recall-repair-kit-checker?language=en_US&Country=US or www.bugaboo.com and click on "Product Recalls" at the bottom of the page for more information.