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CONSUMER SAFETY ALERT

The compression strap that surrounds the outside of the pool legs may create a foothold, allowing a child access to the pool, posing a drowning risk.

In Conjunction with
 https://recalls-rappels.canada.ca/en/alert-recall/select-bestway-intex-and-polygroup-above-ground-pools-48-inches-and-taller-recalled
Official Consumer Product Safety Recall • July 21, 2025

Bestway, Intex, and Polygroup Recall Certain Above-Ground Pools 48 Inches and Taller Due to Drowning Hazard; Nine Deaths Reported; Five Million Pools Sold Since 2002

The pool brand names and model numbers are printed on the pool liner on the outside of the pool. Pool models of 48 inches and taller that are included in this recall are listed below: Bestway and Coleman Models Sold 2008 to 2024 Power Steel Steel Pro Coleman Power Steel Intex Models Sold 2002 to 2012 Metal Frame Pools Ultra Frame Pools Intex Models (Sold only at Intexcorp.com and Walmart, 2024 to 2025) (266 pools) Prism Frame Pool Ultra XTR Frame Pool Polygroup Models Sold 2006 to 2025 Summer Waves (2015-2025) Summer Escapes (2006-2015) Funsicle (2023-2025) Sand n Sun (2008-2011) Blue Wave (2014-2025)

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Required Consumer Action

Consumers should contact Bestway, Intex or Polygroup to request a repair kit. In the interim consumers should ensure that children cannot access the pool unattended or, alternatively, drain the pool until the repair can be installed.

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Contact Information

Bestway toll free at 844-593-4003 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://BWrecallsupport.expertinquiry.com or email at BWrecallsupport5516@sedgwick.com for more information. Intex toll-free at 800-549-8829 from 8:30 a.m. to 5 p.m. PTMonday through Friday, or online at www.Intexcorp.com/recall or email recallhelp@intexcorp.com for more information. Polygroup toll-free at 888-621-4137 from 5 a.m. to 11 p.m. MT Monday through Friday or online at https://polygrouprecall.com or email at poolrecall@polygroup.com for more information.

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Recall Details

Sold At
The recalled above-ground pools have been sold since 2002 at stores nationwide, including Walmart, Target, Sears, Lowe's, Kmart, Toys "R" Us, Sam's Club, The Home Depot, Big Lots, Costco and BJ's (among others), as well as online at Amazon.com, Wayfair.co
Injuries
CPSC believes that nine children between the ages of 22 months and 3 years old have drowned, after gaining access to the pools via the footholds. The incidents occurred in California, Texas, Florida, Michigan, Wisconsin and Missouri between 2007 and 2022.
Recall Number
25393
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Product Information

Product Name
48-inch and taller above-ground pools with compression straps running on the outside and over the vertical support legs
Number of Units
About 5 million (In addition, approximately 266,000 were sold in Canada)
Distributed By
Polygroup North America Inc. (El Paso, Texas)
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 844-593-4003
Website BWrecallsupport.expertinquiry.com
Full Contact Information

Bestway toll free at 844-593-4003 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://BWrecallsupport.expertinquiry.com or email at BWrecallsupport5516@sedgwick.com for more information. Intex toll-free at 800-549-8829 from 8:30 a.m. to 5 p.m. PTMonday through Friday, or online at www.Intexcorp.com/recall or email recallhelp@intexcorp.com for more information. Polygroup toll-free at 888-621-4137 from 5 a.m. to 11 p.m. MT Monday through Friday or online at https://polygrouprecall.com or email at poolrecall@polygroup.com for more information.