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CONSUMER SAFETY ALERT

A defect in the wheel can compromise the wheel's structural integrity, posing a crash hazard.

In Conjunction with
 https://recalls-rappels.canada.ca/en/alert-recall/dt-swiss-carbon-fiber-wheelsets-recalled-due-fall-hazard
Official Consumer Product Safety Recall • August 28, 2025

DT Swiss Recalls Carbon Wheels Due to Crash Hazard

This recall involves DT Swiss Carbon Fiber Road Wheels. The wheels have model codes ERC 35mm/45mm, CRC 35mm/45mm, HEC 35mm/45mm, and ARC 50mm/55mm/65mm. These wheels were sold aftermarket and as original equipment on various high-end road bicycle brands. The DT Swiss ID code and the model code are located on the wheel rim on a small label located on the outside of the rim, which indicates "DT Swiss ID" followed by a 7-digit code. All wheels with DT Swiss ID code 2740000 or higher are affected by this recall.

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Required Consumer Action

Consumers should stop using the recalled wheels and contact DT Swiss to coordinate a replacement. Consumers should register the recalled wheels with DT Swiss at www.dtswiss.com/recall.

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Contact Information

DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at Recall@dtswiss.com, or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on "Recall" at the bottom of the page for more information.

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Recall Details

Sold At
Independent bicycle dealers nationwide and sold as original equipment on various bicycle brands from September 2024 to July 2025 for between $1,000 and $1,880.
Injuries
The firm has received six reports of the outermost carbon layer separating around the rim flange. No injuries have been reported.
Manufacturer
DT Swiss, of Grand Junction, Colorado
Recall Number
25445
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Product Information

Product Name
DT Swiss Carbon Fiber Road Wheels
Number of Units
About 6,000 (In addition, about 150 were sold in Canada)
Manufacturer Name
DT Swiss, of Grand Junction, Colorado
Manufactured In
Taiwan

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 800-000-1994
Website www.dtswiss.com/recall
Full Contact Information

DT Swiss toll-free at 800-000-1994 from 8:30 a.m. to 3:30 p.m. MT Monday through Friday, email at Recall@dtswiss.com, or online at https://www.dtswiss.com/recall or www.dtswiss.com and click on "Recall" at the bottom of the page for more information.