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CONSUMER SAFETY ALERT

The exhaust duct can crack, allowing gases to escape inside of the home, posing a carbon monoxide (CO) poisoning hazard that can result in death or serious injury.

In Conjunction with
 https://recalls-rappels.canada.ca/en/alert-recall/vesta-tankless-hot-water-heater-recalled-due-carbon-monoxide-poisoning-hazard
Official Consumer Product Safety Recall • October 16, 2025

VESTA.DS Recalls VST Brand Tankless Water Heaters Due to Carbon Monoxide (CO) Poisoning Hazard and Risk of Serious Injury and Death

This recall involves VST-brand residential wall-mounted gas boilers, Series VT, VR, and VR Plus, with model numbers VRS-150, VRS-199, VRP-150, VRP-199, VRS Plus-150, VRS Plus-199, VRP Plus-150, VRP Plus-199, VTS-150, VTS-199, VTP-150, and VTP-199. The white label on the side of the boiler has the model number bolded, near the top of the label. The boilers are metal, rectangular units and have either VST printed in white on the control panel near the bottom, or VESTA.DS.Inc. printed in gray near the top of the panel.

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Required Consumer Action

Consumers should immediately stop using the recalled water heater and contact VESTA.DS to have a certified technician install the free repair. Consumers who must continue using the water heater while awaiting repair should have working smoke and carbon monoxide alarms in their homes.

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Contact Information

VESTA.DS toll-free at 888-505-5525 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email condensingwaterheater@realtimeresults.net or online at www.recallrtr.com/condensingwaterheater or at https://www.vestahws.com and click on "Recall" under the "Documents/Support" tab at the top of the page for more information.

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Recall Details

Sold At
In-store and online at Best Buy, Dick's Sporting Goods, Nebraska Furniture and ABT stores nationwide and online at nordictrack.com and Amazon.com from November 2018 through April 2022 for about $1,700.
Injuries
The firm has received 33 reports of cracked exhaust ducts allowing exhaust fumes to leak out. No injuries have been reported.
Remedy
Repair
Recall Number
26026
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Product Information

Product Name
VST gas-fired tankless water heaters
Number of Units
About 36,700 (In addition, about 3,500 were sold in Canada)
Imported By
VESTA.DS, Inc., of Ontario, California
Manufactured In
South Korea

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-505-5525
Website www.vestahws.com
Full Contact Information

VESTA.DS toll-free at 888-505-5525 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email condensingwaterheater@realtimeresults.net or online at www.recallrtr.com/condensingwaterheater or at https://www.vestahws.com and click on "Recall" under the "Documents/Support" tab at the top of the page for more information.