CONSUMER SAFETY ALERT
The buckle can fail to fully latch when used with children in the cargo area, posing injury hazards to children.
Gazelle USA Recalls Urban Arrow FamilyNext Pro Cargo E-Bikes Due to Injury Hazard
This recall involves Urban Arrow FamilyNext Pro Cargo E-Bikes with Fidlock buckles. The recalled bicycle comes in one size and comes in green and black. The frame of the bicycle is made of aluminum with a reinforced foam (EPP) cargo box. The bicycle is 105" in length and 28" wide. "Urban Arrow" is imprinted on the bottom of the cargo box.
Required Consumer Action
Consumers should immediately stop using the e-bikes and contact Gazelle USA to arrange for a free repair of the bench assembly in the cargo area of the e-bike. The repair will include a replacement buckle and will be done at a dealership location.
Recall Details
Sold At
Individual specialty stores from March 2025 through December 2025 for about $9,000.
Injuries
The firm has received three reports of buckles not fully latching. No injuries have been reported.
Remedy
Repair
Recall Number
26236
Product Information
Product Name
Urban Arrow FamilyNext Pro Cargo E-Bikes
Number of Units
About 320
Imported By
Gazelle USA, LLC, of Santa Cruz, California
Manufactured In
Vietnam