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CONSUMER SAFETY ALERT

The tea kettles' handle can detach during use when heated, posing a risk of serious injury from burn hazard.
Official Consumer Product Safety Recall • April 16, 2026

Macy's Recalls Arch Studio Tea Kettles Due to Risk of Serious Injury from Burn Hazard

This recall involves the Arch Studio-branded tea kettles. The stainless-steel kettles have a black handle and measure about 10.7 inches long, 7.59 inches wide and 8.62 inches high; and have a 1.9-quart capacity. The brand name and "HJ10525" are etched on the underside of the kettles.

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Required Consumer Action

Consumers should stop using the recalled tea kettles immediately and contact Macy's for a full refund in the form of a check for the purchase price. Consumers will be asked to complete a recall form at https://www.recallrtr.com/teakettle for a prepaid shipping label to return the product. No purchase receipt will be required.

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Contact Information

Macy's toll-free at 888-256-1541 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at teakettle@realtimeresults.net or on-line at https://www.recallrtr.com/teakettle or macys.com and click on "Product Recalls" at the bottom of the page for more information.

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Recall Details

Sold At
Macy's stores nationwide and online at macys.com from August 2025 through February 2026 for about $50.
Injuries
The firm has received three reports of the handle detaching. No injuries have been reported.
Remedy
Refund
Recall Number
26412
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Product Information

Product Name
Arch Studio Tea Kettle
Number of Units
About 4,600
Imported By
Macy's Merchandising Group, Inc., of New York
Manufactured In
China

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 888-256-1541
Website www.recallrtr.com/teakettle
Full Contact Information

Macy's toll-free at 888-256-1541 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at teakettle@realtimeresults.net or on-line at https://www.recallrtr.com/teakettle or macys.com and click on "Product Recalls" at the bottom of the page for more information.