CONSUMER SAFETY ALERT

The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Official Consumer Product Safety Recall • September 3, 2026

Truststone Group Recalls XO Poppy Power Trip Magnetic Wireless Power Banks Due to Fire and Burn Hazards; Sold Exclusively at TJX and Marshalls Stores

This recall involves XO Poppy Power Trip Magnetic Wireless Power Banks with model number PYPBK5M. The power banks come in three colors and can be identified by their appearance and packaging: cream colored (PY-PBK5M-CR2); cream with pink bow print (PY-PBK5M-BW8); and black with teddy bear print (PY-PBK5M-TB2). Specific model numbers can be found printed on the bottom of the original packaging, directly above the barcode.

Required Consumer Action

Consumers should stop using the recalled power banks immediately and contact Truststone Group for a full refund in the form of a virtual gift card. The virtual gift card can be used at any establishment that accepts Mastercard.

Contact Information

Truststone Group toll-free at 833-820-0888 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at xopowerbank@realtimeresults.net, online at https://www.recallrtr.com/xopowerbank and click on “Important Recall Information” to learn more.

Recall Details

Injuries
None reported
Remedy
Refund
Recall Number
26740

Product Information

Product Name
XO Poppy Power Trip Magnetic Wireless Power Banks
Product Type
Adapter/Power Supply/Charger/Battery
Number of Units
About 32,400
Imported By
Truststone Group LLC of New York
Manufactured In
Vietnam

Register This Product

Contact Manufacturer

Use the contact information below to reach out about this recall:

Phone 833-820-0888
Full Contact Information

Truststone Group toll-free at 833-820-0888 from 8:30 a.m. to 6 p.m. ET Monday through Friday, email at xopowerbank@realtimeresults.net, online at https://www.recallrtr.com/xopowerbank and click on “Important Recall Information” to learn more.